Jonaya Rosier
Waldorf
Summary
Dynamic professional specializing in fleet management and customer relationship building. Demonstrated ability to improve operational performance through data analysis, effective vendor coordination, and exceptional communication skills. Proven success in fast-paced environments, integrating problem-solving expertise to meet organizational objectives and enhance service quality.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Fleet Manager
Ribrell 21 LLC
Springfield
12.2024 - Current
- Utilized fleet management software to enhance operational efficiency and data accuracy.
- Coordinated parts ordering, repairs, and services with vendors to ensure fleet reliability.
- Provided daily reports and corrective action recommendations to assist senior leadership in decision-making.
- Generated weekly reports on key performance indicators to support senior management analysis.
Bank Teller
M&T Bank
Waldorf
10.2023 - 12.2024
- Executed accurate high-volume currency and coin counts using manual and machine-driven methods, ensuring efficient cash flow management.
- Enhanced customer relationships through strong interpersonal and communication skills, fostering loyalty and satisfaction.
- Responded to telephone inquiries, providing timely and accurate information.
- Provided account statements, customer records, and copies of checks on request.
Crisis Counselor
Cornerstone Montgomery
05.2022 - 10.2023
- Utilized active listening and collaborative problem-solving to connect with patients and resolve concerns daily.
- Maintained accurate records of client interactions within electronic health record system.
- Assisted clients in identifying community resources, including housing assistance and employment opportunities.
Receptionist/Animal Caretaker
Paw Prints Animal Hospital/Rescue
07.2020 - 06.2022
- Administered medications prescribed by veterinarians, ensuring timely treatment for animals in care.
- Maintained detailed records of animal health and medical treatments to support veterinary care.
- Coordinated appointment confirmations and facilitated client communications to streamline service delivery.
Education
Radiology - Accokeek, MD
MDAS
Accokeek, MD04-2025
Chair Side Dental Assistant - Accokeek, MD
MDAS
Accokeek, MD02-2025
HS Diploma - US
St. Charles High School
Waldorf, MD06-2020
Skills
- Quality Assurance Controls
- Operational Efficiency
- Product Knowledge
- Customer Satisfaction
- Customer Relationship Building
- Problem-solving skills
- Detail orientation
- Goal achievement
- Team collaboration
- Fleet management
Certification
Certificate of Completion, American Red Cross Adult First Aid/CPR/AED, 01C23R7
Timeline
Fleet Manager
Ribrell 21 LLC
12.2024 - Current
Bank Teller
M&T Bank
10.2023 - 12.2024
Crisis Counselor
Cornerstone Montgomery
05.2022 - 10.2023
Receptionist/Animal Caretaker
Paw Prints Animal Hospital/Rescue
07.2020 - 06.2022
Radiology - Accokeek, MD
MDAS
Chair Side Dental Assistant - Accokeek, MD
MDAS
HS Diploma - US
St. Charles High School