Jordan Craig
Frederick
Summary
Results-driven Network Engineer with 18 years of expertise deploying and maintaining LAN and WAN infrastructure. Dedicated technology professional with strong track record of accurately conducting system repairs and troubleshooting. Offering exemplary planning, project management and communication talents.
Overview
18
18
years of professional experience
Work History
Global Agile Integrated Transport (GAIT) Network Engineer
Janus Research Group
2019.08 - Current
- Deploy diverse network equipment to bolster the PdM WIN-T architecture
- Administer and secure a global network encompassing 500+ routers and switches
- Craft and uphold comprehensive network security policies, ensuring compliance through vigilant monitoring
- Proactively identify and propose optimal infrastructure enhancements
- Diagnose and resolve intricate network issues, collaborating with internal teams and external vendors
- Aid in the execution of 3400+ combat, training, and humanitarian missions worldwide
- Deliver tier 2/3 network support for the U.S
- Army's Regional Hub Nodes (RHNs).
Senior Technical Trainer/Field Operations Integrator
Leidos Holdings Inc
2015.07 - 2019.08
- Trained military personnel in both classroom and field settings on Warfighter Information Network-Tactical Increment 2 (WIN-T Inc2) equipment
- Specialized in instructing networking fundamentals, TCP/IP, routing and switching for LAN and WAN operations, firewalls, and communication security (COMSEC) loading procedures
- Provided instruction and implementation of government doctrine for the secure handling of classified materials and equipment
- Managed hardware replacement, software updates, and led project teams for New Equipment Training (NET) and equipment fielding globally
- Developed curricula, instructions, documents, and written tests for various training courses
- Ensured accurate tracking in newly created databases for student and instructor leaves, attendance, scores, and overall performance.
Department Manager
U.S Department of the Army
2011.12 - 2015.06
- Functioned as the Inspector General’s Communication Maintenance Inspector for the 101st Airborne Division
- Developed and implemented procedures to enhance maintenance efficiency
- Supervised a team of 41 personnel and served as the Equal Opportunity Leader (EOL) for the organization
- Managed contracting for external resources and oversaw day-to-day operations of the help desk
- Maintained accountability and operational readiness of information technology equipment
- Implemented cost-saving measures resulting in significant company savings.
Signal Support Systems Specialist
U.S Department of the Army
2006.06 - 2011.12
- Set up, maintained, and troubleshot WIN-T satellite communications in an austere environment
- Provided FM, networking, and line of sight communications support to over 30,000 personnel
- Provided classroom training in maintenance, troubleshooting, and signal flow to more than 500 personnel
- Led the effort in relocating the company with zero loss of sensitive items, personnel records, and government equipment.
Education
Master of Business in Information Technology Management -
Western Governors University
Salt Lake City, UT01.2025
B.S in Information Technology -
Colorado Technical University
Colorado Springs, CO01.2019
Skills
- Network configuration
- LAN switching technologies
- Layer-2/3 protocols
- Network Engineering
- Team Leadership
- Time Management
- Complex Problem-Solving
- Performance Monitoring and Analysis
- Network Troubleshooting Expertise
Timeline
Global Agile Integrated Transport (GAIT) Network Engineer
Janus Research Group
2019.08 - Current
Senior Technical Trainer/Field Operations Integrator
Leidos Holdings Inc
2015.07 - 2019.08
Department Manager
U.S Department of the Army
2011.12 - 2015.06
Signal Support Systems Specialist
U.S Department of the Army
2006.06 - 2011.12
Master of Business in Information Technology Management -
Western Governors University
B.S in Information Technology -
Colorado Technical University
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