Entry level marketing graduate providing diligent operational and administrative support with an emphasis on planning, execution, mass media messaging and policy seeking to secure longevity within an organization.
Overview
3
3
years of professional experience
Work History
Concession Stand Manager
Carousel
Waldorf
08.2023 - Current
Admitted and assisted at least 50 to 100 customers at each baseball game
Managed 10 employees at each baseball game; restricted communication among 5 departments and cut down paperwork by 80%
Mentored youth between ages 16 and 18 years old
Conducted daily operations and devised new operational management processes that led to a 50% increase in productivity
Identified crowd management solution, which led to a line reduction of 17%
Guided 80% of employees through tasks that had to be completed each work shift
Developed and cataloged employee's tardiness
Realized the importance of being a team player and provided mentorship to junior staff members
Achieved an understanding of marketing products.
Orientation Leader
Morgan State University Admissions
Baltimore
06.2023 - 08.2023
Supervision and direction of new students and/or interns
Adhered to a weekly work schedule
Knowledgeable of key aspects of the Office of Student Success & Retention and Morgan State University
Provided internal and external customers with consistent, timely, and quality customer service
Adapted to a changing work schedule
Participated actively and cooperatively in a group setting and ensured work was completed efficiently, accurately, and on time
Followed all Morgan State University's and Office of Student Success and Retention's standards, including conduct, behavior, respect, productivity, and attitude while in the workplace.
Federal Work Study Student
Morgan State University Admissions
Baltimore
01.2023 - 05.2023
Developed and executed alumni events to increase engagement and donations
Created and managed alumni databases for tracking contact information, interests, and activities
Collected data on alumni demographics for marketing purposes
Organized fundraising campaigns to support the organization's mission
Coordinated communications with alumni via email, newsletters, social media platforms, and other outreach materials
Assisted in the planning of annual reunions for classes or groups of graduates.
Marketing Intern
U.S. Department of Housing & Urban Development
Washington
11.2022 - 05.2023
Created and executed social media strategies to increase customer engagement
Developed content and promotional materials for various campaigns
Researched competitors' marketing strategies and tactics
Analyzed market trends to identify potential opportunities
Compiled data on customer demographics, preferences, needs, and buying habits
Assisted in the development of pricing strategies to maximize profits.
Concession Stand Manager
Unique Food & Beverage
Waldorf
05.2021 - 10.2022
Admitted and assisted at least 50 to 100 customers at each baseball game
Managed 10 employees at each baseball game; restricted communication among 5 departments and cut down paperwork by 80%
Mentored youth between ages 16 and 18 years old
Conducted daily operations and devised new operational management processes that led to a 50% increase in productivity
Identified crowd management solution, which led to a line reduction of 17%
Guided 80% of employees through tasks that had to be completed each work shift
Developed and cataloged employee's tardiness
Realized the importance of being a team player and provided mentorship to junior staff members