Jordan Gilliam
Hagerstown
Summary
Dedicated and hardworking professional with strong interpersonal skills and a proven ability to build positive relationships with both customers and colleagues. Demonstrates excellent communication, reliability, and a team-oriented mindset. Adaptable and quick to learn, consistently contributing to a productive and supportive work environment.
Overview
2
2
years of professional experience
Work History
Game Room Master
Hagers X Games
Hagerstown
06.2023 - Current
- Reset and prepare escape rooms, ensuring a smooth and timely transition between groups.
- Greet and brief customers on rules and expectations before their experience begins.
- Instruct guests on proper axe throwing techniques and safe use of equipment.
- Supervise axe throwing lanes and escape rooms to maintain a safe, enjoyable environment.
- Monitor live surveillance to ensure customer safety, and provide timely assistance as needed.
- Managed inventory and supplies to ensure materials were available when needed.
Education
High School Diploma -
North Hagerstown High School
Hagerstown, MD06.2024
Skills
- Customer service
- Basic math
- Cashiering
- Cash handling
- Food service
- Interviewing
- Restaurant experience
- Inventory management
- Supervision and leadership
- Friendly, positive attitude
- Calm under pressure
- Cultural awareness
Timeline
Game Room Master
Hagers X Games
06.2023 - Current
High School Diploma -
North Hagerstown High School