Summary
Overview
Work History
Education
Skills
Education and Training
Accomplishments
Timeline
Generic

Jordan Mallory

Baltimore

Summary

Hardworking embroidery, proficient in producing, labeling and finishing items in fast-paced environments with challenging objectives. Skilled at running, tending and fixing machines to maintain efficient production. Strives to meet goals while using top-notch sewing, organizational and prioritization skills. Hardworking and reliable man with strong ability in work under any condition. Offering hard work ethics and . Highly organized, proactive and punctual with team-oriented mentality.

Overview

6
6
years of professional experience

Work History

Front Desk Receptionist

Live Casino
10.2024 - 08.2025
  • Managed front desk operations, ensuring efficient guest check-in and check-out processes.
  • Coordinated scheduling for appointments and meetings, optimizing daily office workflow.
  • Responded promptly to guest inquiries, providing exceptional customer service and support.
  • Maintained accurate records of guest interactions and transactions in management system.
  • Monitored visitor access and maintained security protocols to ensure safety of premises.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Collected room deposits, fees, and payments.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Completed all tasks in compliance with company policies and procedures.

House Keeper

Marriot Hotel
02.2023 - 09.2024
  • Maintained cleanliness and organization in guest rooms and common areas.
  • Utilized cleaning equipment and chemicals according to safety guidelines.
  • Assisted with laundry tasks, ensuring timely turnaround of linens and towels.
  • Followed detailed checklists to deliver consistent cleaning standards.
  • Reported maintenance issues promptly to ensure guest satisfaction.
  • Adapted quickly to changing priorities and special requests from guests.
  • Collaborated with team members to enhance overall efficiency in housekeeping operations.
  • Ensured compliance with health and safety regulations during daily tasks.

Embroidery Machine Operator

hermans discount
02.2022 - 08.2022
  • Operated multi-head sewing machines to embroider names, initials or decorative designs on garments and household articles.
  • Selected size and color threads to draw threads through machine guides and bobbins.
  • Observed sewing operations to detect defects in stitching.
  • Programmed correct color sequences to match order ticket specifications.
  • Coordinated with customers and management to complete special projects, including wedding gowns.
  • Packaged and prepared orders for pick-up and shipping with UPS and Seabridge international.
  • Monitored machine operations to detect defective stitching, breaks in thread or machine malfunctions.
  • Checked fabric for markings and pins to sew together correctly.
  • Contacted maintenance team for machine repairs or mechanical issues.
  • Placed thread spools on spindles, inserted bobbins and threaded ends through machine guides.

Sales Associate

Verizon
01.2020 - 04.2022
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Maintained knowledge of current promotions and sales, driving customer engagement.
  • Processed transactions efficiently using point-of-sale systems to ensure accuracy.
  • Collaborated with team members to achieve sales targets and enhance store performance.
  • Conducted inventory management, ensuring stock levels met customer demand.
  • Trained new associates on customer service best practices and operational procedures.
  • Resolved customer inquiries and complaints promptly, improving satisfaction ratings.
  • Implemented visual merchandising strategies to optimize product displays and attract customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Associate of Science - Radiology

Towson University
Baltimore, MD
05.2023

High School Diploma -

Jackhayward Senior High
Freeport, Grand Bahamas
06.2019

Skills

  • Reliable & Trustworthy
  • Training & Development
  • Microsoft Office
  • Basic Math
  • Flexible Schedule
  • Good Work Ethic
  • Problem Resolution
  • Team Building
  • Friendly, Positive Attitude
  • Planning & Organizing
  • People Skills
  • Relationship Building
  • Active Listening
  • First Aid/CPR
  • Customer Service
  • Organizational Skills

Education and Training

other

Accomplishments

  • Achieved Result by completing Task with accuracy and efficiency.
  • Supervised team of Number staff members.
  • Documented and resolved Issue which led to Results.

Timeline

Front Desk Receptionist

Live Casino
10.2024 - 08.2025

House Keeper

Marriot Hotel
02.2023 - 09.2024

Embroidery Machine Operator

hermans discount
02.2022 - 08.2022

Sales Associate

Verizon
01.2020 - 04.2022

High School Diploma -

Jackhayward Senior High

Associate of Science - Radiology

Towson University

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Jordan Mallory