Jordan Mallory
Baltimore
Summary
Hardworking embroidery, proficient in producing, labeling and finishing items in fast-paced environments with challenging objectives. Skilled at running, tending and fixing machines to maintain efficient production. Strives to meet goals while using top-notch sewing, organizational and prioritization skills. Hardworking and reliable man with strong ability in work under any condition. Offering hard work ethics and . Highly organized, proactive and punctual with team-oriented mentality.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
Live Casino
10.2024 - 08.2025
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Coordinated scheduling for appointments and meetings, optimizing daily office workflow.
- Responded promptly to guest inquiries, providing exceptional customer service and support.
- Maintained accurate records of guest interactions and transactions in management system.
- Monitored visitor access and maintained security protocols to ensure safety of premises.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room deposits, fees, and payments.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Completed data entry and filing to keep records updated for easy retrieval.
- Completed all tasks in compliance with company policies and procedures.
House Keeper
Marriot Hotel
02.2023 - 09.2024
- Maintained cleanliness and organization in guest rooms and common areas.
- Utilized cleaning equipment and chemicals according to safety guidelines.
- Assisted with laundry tasks, ensuring timely turnaround of linens and towels.
- Followed detailed checklists to deliver consistent cleaning standards.
- Reported maintenance issues promptly to ensure guest satisfaction.
- Adapted quickly to changing priorities and special requests from guests.
- Collaborated with team members to enhance overall efficiency in housekeeping operations.
- Ensured compliance with health and safety regulations during daily tasks.
Embroidery Machine Operator
hermans discount
02.2022 - 08.2022
- Operated multi-head sewing machines to embroider names, initials or decorative designs on garments and household articles.
- Selected size and color threads to draw threads through machine guides and bobbins.
- Observed sewing operations to detect defects in stitching.
- Programmed correct color sequences to match order ticket specifications.
- Coordinated with customers and management to complete special projects, including wedding gowns.
- Packaged and prepared orders for pick-up and shipping with UPS and Seabridge international.
- Monitored machine operations to detect defective stitching, breaks in thread or machine malfunctions.
- Checked fabric for markings and pins to sew together correctly.
- Contacted maintenance team for machine repairs or mechanical issues.
- Placed thread spools on spindles, inserted bobbins and threaded ends through machine guides.
Sales Associate
Verizon
01.2020 - 04.2022
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained knowledge of current promotions and sales, driving customer engagement.
- Processed transactions efficiently using point-of-sale systems to ensure accuracy.
- Collaborated with team members to achieve sales targets and enhance store performance.
- Conducted inventory management, ensuring stock levels met customer demand.
- Trained new associates on customer service best practices and operational procedures.
- Resolved customer inquiries and complaints promptly, improving satisfaction ratings.
- Implemented visual merchandising strategies to optimize product displays and attract customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Associate of Science - Radiology
Towson University
Baltimore, MD05.2023
High School Diploma -
Jackhayward Senior High
Freeport, Grand Bahamas06.2019
Skills
- Reliable & Trustworthy
- Training & Development
- Microsoft Office
- Basic Math
- Flexible Schedule
- Good Work Ethic
- Problem Resolution
- Team Building
- Friendly, Positive Attitude
- Planning & Organizing
- People Skills
- Relationship Building
- Active Listening
- First Aid/CPR
- Customer Service
- Organizational Skills
Education and Training
other
Accomplishments
- Achieved Result by completing Task with accuracy and efficiency.
- Supervised team of Number staff members.
- Documented and resolved Issue which led to Results.
Timeline
Front Desk Receptionist
Live Casino
10.2024 - 08.2025
House Keeper
Marriot Hotel
02.2023 - 09.2024
Embroidery Machine Operator
hermans discount
02.2022 - 08.2022
Sales Associate
Verizon
01.2020 - 04.2022
High School Diploma -
Jackhayward Senior High
Associate of Science - Radiology
Towson University