JORDYN VELASQUEZ
Chesapeake Beach
Summary
Reliable and detail-oriented administrative assistant with experience supporting daily office operations in a fast-paced environment. Known for strong communication, customer relationship support, and the ability to work collaboratively across teams. Eager to contribute to a team-oriented company, where I can grow professionally and build a long-term career.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
MODERNCONTROLS
Gambrills
04.2025 - Current
- Provide administrative and operational support in a fast-paced HVAC office.
- Manage incoming calls, emails, and purchase order hotline inquiries.
- Document customer issues, and relay details to dispatch for timely resolution.
- Maintain inventory, and monitor stock levels.
- Perform accurate data entry and record management.
- Set up and troubleshoot computers and phones for technicians and office staff.
- Assist the warehouse with fleet coordination and schedules.
- Support team members across departments to ensure smooth daily operations.
Teacher
Prime Time Children's Center
Owings
12.2023 - 04.2025
- Manage classroom supplies and materials, ensuring that the environment is well-equipped and safe.
- Write detailed Accident/ Illness reports ensuring clarity, precision, and thoroughness.
- File reports into the correct student files, adhering to privacy guidelines and maintaining confidentiality.
- Organized and used variety of teaching techniques, maximizing individual and group learning.
- Delivered engaging lesson plans, inspiring learners to explore topics outside of classtime.
- Attended and participated in professional development activities and conferences to enhance skill and job knowledge.
- Fostered an environment conducive to open communication between teacher, student, parent relationships.
- Engaged parents or guardians by connecting via phone or e-mail.
Child Development Assistant
The Promise Resource Center
Hughesville
11.2021 - 08.2022
- Implemented age-appropriate curriculum plans designed to meet individualized goals set forth by families.
- Assisted teachers in providing instruction using various teaching methods including visual aids, hands-on activities, songs and stories.
- Worked closely with special education personnel on creating an inclusive environment that met the needs of diverse learners.
- Ensured compliance with state licensing standards by following established policies and procedures related to childcare operations.
Parts Helper
E & J Autobody
Hyattsville
12.2020 - 10.2021
- Assisted in receiving, inspecting, stocking parts inventory for autobody repairs.
- Worked closely with suppliers and vendors to resolve issues related to parts ordered, availability, and returns.
- Maintained a clean and organized parts storage area to ensure efficient operation.
- Maintained accurate records of all parts inventory and shipments.
- Processed financial transactions accurately and efficiently.
- Checked shipments when arrived to ensure that orders have been filled correctly and that goods meet specifications.
- Approved and paid bills.
Receptionist
Hyattsville Autobody 2
Hyattsville
01.2020 - 09.2020
- Ensured reception area was clean at all times and stocked with necessary supplies.
- Greet customers upon arrival, providing a welcome and professional first impression.
- Developed effective working relationships with clients to ensure satisfaction with services provided.
- Processed incoming mail and packages accurately and promptly.
- Answered multi-line phone system, handle customer inquiries and schedule appointments.
- File and maintain accurate records of insurance claims, repair orders and other customer related documentation.
- Processed payments, issue receipts and handle customer billing issues.
Education
Certification in Massage -
American Massage and Bodywork Institute
Vienna, Virginia04.2023
High School Diploma -
Northern High School
Owings, Maryland05.2015
Skills
- Call handling, email management, and customer service
- Data entry and record accuracy
- Cross-department collaboration and teamwork
- Attention to detail and follow-through
- Fleet management and scheduling
- Dispatch support and job coordination assistance
- Customer relationships
- Inventory management
Timeline
Administrative Assistant
MODERNCONTROLS
04.2025 - Current
Teacher
Prime Time Children's Center
12.2023 - 04.2025
Child Development Assistant
The Promise Resource Center
11.2021 - 08.2022
Parts Helper
E & J Autobody
12.2020 - 10.2021
Receptionist
Hyattsville Autobody 2
01.2020 - 09.2020
Certification in Massage -
American Massage and Bodywork Institute
High School Diploma -
Northern High School