Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Josefa Ramirez

10514 Westlake Drive Apt 204

Summary

Results-driven housekeeping supervisor with expertise in staff scheduling, training, and health compliance. Proven ability to enhance cleanliness standards and foster positive team dynamics.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Housekeeping Supervisor

The Grandview Erickson by Senior Living
2025.09 - Current
  • Supervised daily housekeeping operations to ensure cleanliness and safety standards were met.
  • Trained new staff on proper cleaning techniques and equipment usage.
  • Conducted inspections of rooms and common areas for quality assurance.
  • Developed cleaning schedules to optimize staff efficiency and coverage.
  • schedule in UKG PRO to all my employees
  • I approve the time sheet
  • vacations, sick days
  • in Workday I give the feedback, perform
  • I give all employees evaluation

I train the new employees, I do the weekly inventory, schedule the final cleaning apartment the day before the resident move, schedule for a fee the housekeeping services for the resident who is living on the apartment and need services the residents have to pay for the services.

I do the Quality Check and report to ending the date.

National Institutes of Health (NIH) J&J WORLDWISE

Environmental Services Supervisor
2025.03 - 2025.09

I Supervise the crew of 66 in environment services workers
Trained and supported housekeeping staff in efficient cleaning techniques and
equipment usage.
Supervised daily cleaning operations, ensuring adherence to safety and quality
standards.
Maintained a high level of quality control through regular, enhanced contact, contact
isolation, airborne isolation, enhanced respiratory, respiratory isolation inspections,
resulting in consistent adherence to the hospital standards.
Assisted in recruitment efforts by conducting interviews and making hiring
recommendations based on candidate qualifications relevant to the role requirements.
Implemented safety protocols for handling hazardous materials, reducing workplace
accidents and ensuring compliance with OSHA regulations.
Managed scheduling, payroll, and performance evaluations for housekeeping staff,
fostering a positive work environment that encouraged professional growth.

Shift Supervisor Environmental Services

Prince George's Community College
2022.02 - 2025.01

I Supervise the crew of 27 in environment services workers, I supervises rooms, event
equipment and furniture campus wide, transports said equipment and furniture to and
from locations as is oversees, supervises, checks, and leads corrective actions where
required on sweeping, mopping, disinfecting, sanitizing of restrooms, showers, and
locker room and fitness areas ensures the washing and readiness in a timely fashion,
dust, cleans, treats as require all office, classroom and other furniture and apparatus
maintains same in appropriates room arrangement for required use, empties and
maintains trash, recycle and other receptacles daily or as often as needed, sweeps, dry
and \or wet mops, strips, wet or dry scrubs, seals, finishes, refinishes, buffs and
burnishes floors, stairwells, baseboards, and related areas as required on a daily basis to
maintain college standards of cleanliness as set by the division, washes and cleans and
treats as required all walls , baseboards, woodwork, windows, blinds shades, and
various other campus equipment and property to maintain these also to the standards of
cleanliness set by the division Enhanced team productivity by implementing efficient
shift scheduling and task delegation, Reduced employee turnover rate by fostering a
positive work environment and addressing staff concerns promptly, Ensured smooth
operations during peak hours by effectively managing resources and staff allocation,
Improved customer satisfaction rates with consistent quality checks and timely
resolution of complaints, perform both hard floor and soft floor care I operate and train
other in the use as new custodial equipment buffers, burnishers, scrubbers, extractors,
wet vacs small hand tools, scrapers, kaivac units, pressure washers and I weekly send
my work report to my manager.

Environmental Services Associate

Elaine Ellis Center of Health
2017.02 - 2023.10

Enhanced facility cleanliness by performing thorough cleaning and disinfecting tasks in
assigned areas, Reduced cross-contamination risks by adhering to strict infection
control protocols during all cleaning procedures, Maintained a safe environment for
patients, staff, and visitors with diligent attention to detail and proper use of equipment,
Increased patient satisfaction by providing prompt and courteous service while
addressing their environmental needs, Cleaned and disinfected patient exam rooms,
exam procedure room and common areas to promote sanitary treatment and services
environment, Cleans and sanitizes restrooms with emphasis on sink, mirrors, urinals,
bright work, tubs, shower stalls, fixtures, door partitions, walls, floors, vanities, shower
curtains, light fixtures, dispensers, and trash cans, Emptied trash cans and recycling
bins to promote clean, sanitary environment, and reduce odors and debris, Moved
chairs, desks, and beds around rooms to clean behind and underneath furniture, Used
chemicals by following safety protocols and procedures to avoid burns and injuries, Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust
and dirt from hard-to-reach areas, Cleaned elevators, glass, and planters in public areas,
Verified cleanliness and organization of storage areas and carts, Operated electronic
backpack vacuums and floor sweepers, Maintained cleanliness of restrooms by washing
down and properly sanitizing walls, floors and toilets. Improved overall cleanliness by
efficiently operating floor maintenance equipment such as scrubbers, buffers, and
carpet extractors, Enhanced workplace safety by promptly addressing spills, debris, and
other potential hazards on the floor, Collaborated with team members to complete
large-scale projects such as stripping and waxing floors efficiently,Cleans light fixtures,
walls, cabinets, cabinet glass, trash receptacles inside and outside furniture, polish
furniture, blinds, telephones, refrigerator, frames, lamps, counter tops (labs also),
blinds, stainless steel surfaces, ledges, sills, partitions, water fountains and desk floor
pads. Removes fingerprint smudges, dusting (high/low) including sprinklers, light
fixtures, ceiling vents, ceiling lights and door vents, removes dirt from wall surfaces
with a germicidal solution.

Environmental Services Team Leader

MedStar Montgomery Medical Center
2013.07 - 2017.01

Supervised housekeeping staff, ensuring adherence to sanitation and safety
standards.

• Trained new employees on cleaning protocols and operational procedures.
supervised all employees have the property PPE and clock in / out with the
uniform.

Developed and implemented staff recognition programs to motivate and reward
employees.

Monitored priorities and liaised between maintenance team and management,
delegating tasks to complete on time.

• Implemented daily, weekly and monthly cleaning routines for staff to follow.

Housekeeper

The Specialty Hospital Of Washington and Nursing Home
2010.04 - 2015.07
  • Maintained cleanliness and sanitation standards in patient rooms and common areas.
  • Operated cleaning equipment, ensuring proper use and maintenance for optimal performance.
  • Assisted with inventory management of cleaning supplies to ensure adequate stock levels.
  • Trained new staff on cleaning procedures and safety protocols to promote consistency.
  • disinfect the patients rooms rooms.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Environmental Services Housekeeper

Washington Adventist Hospital
2009.01 - 2012.09
  • Maintained cleanliness and sanitation standards in patient rooms and common areas.
  • Operated cleaning equipment, including floor scrubbers and vacuums, effectively and safely.
  • Assisted with infection control measures by properly disposing of hazardous waste materials.
  • Conducted routine inspections to identify cleaning needs and address issues proactively.

Education

Certificate - Phlebothomy

Prince George's Community College
Upper Marlboro, MD
2014-07

Certificate - Nursing Assistant

Bethel Healthcare Institute
Hyattsville, MD
2012-08

Certificate - English Language

Medtech College Institute
Silver Spring, MD
2012-03

High School Diploma -

Northwestern High School
Adelphi, Maryland
2005-09

Skills

  • Staff scheduling
  • Training and mentoring
  • Cleaning techniques
  • Health and safety compliance
  • Cleaning practices
  • Vacuuming and sweeping
  • Quality improvements
  • Customer relationship management
  • Supply inventory management
  • Staff evaluations
  • Housekeeping

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

English As Second Language

Nursing Assistant

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Housekeeping Supervisor

The Grandview Erickson by Senior Living
2025.09 - Current

National Institutes of Health (NIH) J&J WORLDWISE

Environmental Services Supervisor
2025.03 - 2025.09

Shift Supervisor Environmental Services

Prince George's Community College
2022.02 - 2025.01

Environmental Services Associate

Elaine Ellis Center of Health
2017.02 - 2023.10

Environmental Services Team Leader

MedStar Montgomery Medical Center
2013.07 - 2017.01

Housekeeper

The Specialty Hospital Of Washington and Nursing Home
2010.04 - 2015.07

Environmental Services Housekeeper

Washington Adventist Hospital
2009.01 - 2012.09

Certificate - Phlebothomy

Prince George's Community College

Certificate - Nursing Assistant

Bethel Healthcare Institute

Certificate - English Language

Medtech College Institute

High School Diploma -

Northwestern High School
Josefa Ramirez