Joseph Blumberg
Baltimore
Summary
Dynamic sales leader with over 30 years of progressive experience in direct sales, regional management, mortgage and timeshare sales, retail ownership, and service-based business operations. Expertise in building territories, managing and training high-performing sales teams, and driving significant revenue growth while cultivating long-term client relationships. Proficient in overseeing multi-state sales operations and business ownership, consistently delivering results that exceed expectations. Strategic thinker dedicated to leveraging extensive industry knowledge to foster innovation and enhance operational efficiency.
Overview
31
31
years of professional experience
Work History
OWNER/OPERATOR
RENEW CARPET CLEANING
01.2021 - Current
- Executed business management and operational strategies for carpet and upholstery cleaning services spanning MD, DC, PA, and VA.
- Coordinated scheduling for sales operations, focusing on client acquisition and enhancing business development initiatives.
- Delegated service operations to team members to maintain workflow continuity.
- Oversaw operational processes and crafted sales strategies to strengthen customer retention initiatives.
- Developed and implemented effective marketing strategies to enhance brand visibility
- Trained and mentored staff on best practices in customer service and product knowledge
- Streamlined operational processes to improve efficiency and reduce overhead costs
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
OWNER/OPERATOR
MATTRESS BY APPOINTMENT BALTIMORE
04.2016 - 12.2022
- Oversaw inventory management, ensuring optimal stock levels and timely reordering.
- Managed daily operations to ensure seamless workflow and customer satisfaction.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Developed business plan, processes and procedures to provide superior products and support to customers.
- Consulted with customers to assess needs and propose optimal solutions.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Assessed income and expenses and adapted plans to improve profit levels.
- Maximized revenue by identifying new market opportunities and implementing targeted sales strategies.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
SALES MANAGER
GOLD KEY RESORTS
03.2012 - 03.2016
- Trained and mentored sales team, enhancing performance and achieving targets.
- Collaborated with marketing department to align campaigns with sales objectives.
- Conducted regular performance evaluations to optimize team effectiveness and productivity.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
SALES MANAGER
NEWPORT SHORES MORTGAGE
07.2005 - 02.2012
- Highest performing Sales Manager within 18-state territory, with core focus on FHA refinancing.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Attended industry events and conventions to explain sales opportunities.
- Built relationships with customers and community to establish long-term business growth.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
SALES REPRESENTATIVE
TRACY LABOR
01.1995 - 06.2005
- Generated new business and managed client accounts by selling skilled labor to construction sites.
- Prospected for leads, prepared proposals, negotiated contracts, and built relationships with contractors to meet staffing needs.
- Established new accounts through cold calling and personal visits to potential customers (construction sites).
- Developed and delivered sales pitches, creating proposals, and closing deals.
- Conducted on-going site visits with Superintendents to determine specific labor needs and project requirements.
- Managed client relations as the main point of contact to ensure satisfaction and resolve issues.
Education
Associate of Arts -
University of Maryland, College Park
College Park, MDMortgage Loan Originator License
Baltimore, MDSkills
- Sales negotiation
- Operations oversight
- Negotiation
- Strategic planning
- Relationship management
- Operational reporting
- Performance analysis
- Business operations management
- Client relationship management
- Recruiting and hiring
- Sales strategy development
- Customer service
Timeline
OWNER/OPERATOR
RENEW CARPET CLEANING
01.2021 - Current
OWNER/OPERATOR
MATTRESS BY APPOINTMENT BALTIMORE
04.2016 - 12.2022
SALES MANAGER
GOLD KEY RESORTS
03.2012 - 03.2016
SALES MANAGER
NEWPORT SHORES MORTGAGE
07.2005 - 02.2012
SALES REPRESENTATIVE
TRACY LABOR
01.1995 - 06.2005
Associate of Arts -
University of Maryland, College Park
Mortgage Loan Originator License