Joseph Wilson

• Evaluated vendor performance regularly against established criteria to ensure compliance with quality standards and contractual obligations.
• Established long-term supply agreements with key vendors to secure stable pricing and reliable product availability.
• Enhanced supplier relationships through effective negotiation tactics, resulting in cost savings and improved service levels.
• Mentored junior team members to enhance their purchasing expertise and prepare them for career growth within the organization.
• Implemented inventory control systems to maintain optimal stock levels and minimize carrying costs.

First job at 13 years old (9th grade). Started as dishwasher and busboy and over the course of 32 years I worked every position besides head Chef. I stopped in order to spend more time with my children, but in the last years I was mainly a server after having managed the servers and bartenders for 5 years.

My people skills were honed being immersed in public service from the beginning of my professional life. Reading customers and using years of experience to address situations differently to accommodate the consumer.

My reputation for having a solid work ethic has always preceded me and I have the restaurant industry to thank for the long hours and often frenzied pace.

• Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
• Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
• Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
• Established rapport with regular customers, fostering loyalty through exceptional service.

• Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
• Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
• Established new accounts through cold calling and personal visits to potential customers.
• Exceeded monthly sales targets and quotas consistently.
• Contacted new and existing customers to discuss ways to meet needs through specific products and services.

• Maintained strict security protocols while handling classified information, mitigating the risk of unauthorized access or disclosure.
• Increased operational readiness by conducting thorough training exercises and performance evaluations for junior personnel.
• Managed resources effectively to ensure optimal allocation of manpower, equipment, and funds for mission success.
• Mentored and supervised 30 personnel within unit, providing positive guidance for professional and personal development.