Joseph G. Messinese
Manchester,MD
Summary
Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Developed leadership and team management skills in fast-paced environment, consistently ensuring efficient operations and team cohesion. Adept at problem-solving, conflict resolution, and performance improvement, with focus on achieving organizational goals. Looking to transition into new field while leveraging transferable skills to contribute effectively.
Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.
Forward-thinking Operations Specialist bringing 30 years of expertise in Law Enforcement and investigations. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in Word and Excel.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Supervisor - Technical Operations Group
Maryland State Police
03.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
- Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.
- Pioneered adoption of new technologies that streamlined tasks and enhanced productivity across team.
- Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
- Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
- Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
- Implemented rewards and recognition program that significantly increased employee engagement and satisfaction.
- Boosted team morale and performance, organizing regular training sessions and motivational meetings.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Collected, arranged, and input information into database system.
- Generated reports detailing findings and recommendations.
- Maintained database systems to track and analyze operational data.
- Devised and implemented processes and procedures to streamline operations.
- Created and managed project plans, timelines and budgets.
DEA Group Supervisor - Strike Force 7
Maryland State Police/DEA
03.2021 - 03.2023
- Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Collaborated with cross-functional teams to drive project success and meet deadlines consistently.
- Streamlined communication channels within the group, enhancing collaboration efforts and overall team performance.
- Assisted in interviewing and hiring of new candidates.
- Evaluated staff performance and provided feedback.
- Continuously assessed group performance, providing constructive feedback and implementing targeted improvement measures to optimize results.
- Devised strategic plans that aligned with company goals, driving sustainable growth and long-term success.
- Optimized resource allocation for improved project outcomes and streamlined operations.
- Spearheaded process improvements that led to increased operational efficiency and reduced error rates.
- Enhanced team productivity by implementing efficient workflow processes and organizational systems.
- Organized training sessions for staff members to meet departmental goals.
- Mentored junior team members, fostering a supportive work environment and promoting professional growth.
- Managed multiple projects concurrently, prioritizing tasks effectively to ensure timely completion of all deliverables.
- Ensured compliance with industry regulations as well as internal policies to maintain a safe work environment free from risks or hazards.
- Overcame complex challenges by leveraging analytical skills and innovative problem-solving techniques.
- Fostered positive relationships with stakeholders at all levels of the organization, facilitating seamless coordination across departments.
- Assisted with development of business strategies to maximize revenue.
- Trained new team members by relaying information on company procedures and safety requirements.
- Monitored team performance to identify productivity improvement opportunities.
- Delegated tasks strategically and monitored progress for timely completion.
- Attended staff development meetings and workshops and applied information from those events into daily activities.
Investigative Supervisor - HSI TFO
Maryland State Police/Homeland Security
02.2016 - 03.2021
- Coordinated operations with local, state, and federal law enforcement agencies ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
CEO Carroll County Drug Task Force
Maryland State Police
10.2012 - 02.2016
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Fostered strong relationships with industry partners to expand business opportunities.
- Delivered consistent revenue growth by identifying new markets and devising targeted expansion strategies.
- Streamlined business processes, resulting in increased operational efficiency across all departments.
- Developed a high-performance executive team for improved productivity and efficiency.
- Secured financing for critical projects through negotiation of favorable loan terms with financial institutions or investors.
- Ensured regulatory compliance by developing robust policies, procedures, and internal controls.
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
- Led successful turnaround efforts for underperforming divisions or subsidiaries, restoring profitability within tight timeframes.
- Improved organizational structure by reallocating resources and redefining roles for greater efficiency.
- Achieved remarkable year-over-year revenue growth through strategic product diversification and market analysis.
- Led successful mergers and acquisitions, significantly increasing company's footprint and competitive edge.
- Directed launch of innovative products CAllyo, GPS, Wire, cameras, PEN cell phone
- Nurtured key strategic partnerships that resulted in enhanced product offerings and expanded customer base.
- Streamlined operational processes to boost efficiency, adopting innovative technologies and methodologies.
- Secured advantageous partnerships and collaborations to co-develop cutting-edge technologies and solutions.
- Managed financial, operational and human resources to optimize business performance.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Initiated strategy to drive company growth and increase market share and profitability.
- Formulated and executed strategic initiatives to improve product offerings.
- Oversaw business-wide changes to modernize procedures and organization.
- Cultivated company-wide culture of innovation and collaboration.
First Line Supervisor Corporal Frederick County Drug Task Force Unit
Maryland State Police
07.2010 - 10.2012
- Handle detective by the Operation Command for assignment in the Drug Enforcement Division to supervise federal wiretap investigation involving organized criminal organizations consisting of over200 suspects involved in Drug Trafficking, Distribution, Rape, Murder, Home Invasions, Firearm Violation & assault in9 states throughout the nation (2010)
- Federal Deputy the Federal Bureau of Investigation as a Task Force Officer (TFO) (2010)
- Supervise the execution of search & seizure warrants, covert/controlled CDS purchases and surveillance operations (2010)
- Properly interpret and apply policies and procedures, state and federal laws to ensure that subordinates conduct investigations with successful conclusions and the results uphold the mission, vision and core values of the Maryland State Police
- Review each case for accuracy and compliance of legal sufficiency according to state and federal laws
- Review & author operation plans ensuring subordinate actions inside officer safety & conduct post operational assessments
- First line supervisor in a large Drug Task Force that the state which leads state in written case registers
- Selected by the Superintendent of the Maryland State Police as a member of a multi-jurisdictional group to assist the Salisbury City Police Department in the investigation of numerous violent crimes throughout the city (2010)
- Selected by Operation Command as Wire Room Supervisor in Aug2010 to Dec2010 to coordinate the monitoring of11 federal wiretaps and physical surveillance of high priority suspects by both sworn personnel and civilian contractors (2010)
- Reviewed and coordinated press assignments to ensure adequate staffing minimizing the use of overtime funds
- Instructed MSP Top Gun Drug Investigations School responsible for training MSP and allied personnel on undercover purchase operations, informant management, search and seizure warrants and surveillance (2008-2010)
- Conducted weekly, monthly, and quarterly case reviews with subordinates and allied agencies to identify work standards and performance expectations
- Assisted the planning and organization of a large criminal investigation which resulted in the execution of43 search warrants and59 arrest executed simultaneously throughout Maryland and Virginia (2011)
- Selected by the Governor's Command to supervise the Washington Metropolitan Region Special Enforcement Team, utilizing newly acquired license plate reader (LPR) to assist in detection of criminal activity (2010)
- Directed Policy Procedures and developed operational plans to maximize the potential of the unit
- Established personnel performance expectations and implemented strategies to achieve desired results
- This multi-jurisdictional unit consisting of15 members from MSP, FBI, ICE, & Frederick Co
- Sheriff Dept is a part of MSP Homeland Security Investigation Bureau & Drug Enforcement Division which is responsible for drug enforcement & investigations targeting into high-level drug dealers
Supervisor Corporal Special Enforcement Team (S.E.T.)
Frederick County Drug Task Force Unit
03.2010 - 07.2010
- Handled detective by the Regional Command to supervise the Washington Metropolitan Region Special Enforcement Team, utilizing newly acquired license plate reader (LPR) to assist in detection of criminal activity (2010)
- Directed Policy Procedures and developed operational plans to maximize the potential of the unit
- Established personnel performance expectations and implemented strategies to achieve desired results
- This newly formed unit consisting of5 members from MSP as part of the Field Observation Bureau responsible for high way drug interdiction targeting the trafficking of large quantities of CDS in a High Intensity Drug Trafficking Area
Previous Assignment Trooper First Class - Carroll County Drug Task Force Unit
Carroll County Drug Task Force Unit
02.2007 - 02.2010
- Conducted criminal and narcotic covert investigations, interview & debriefing of suspects, surveillance & asset seizure leading to CDS manufacturing & distribution
- Work undercover capacity to obtain probable cause for search and arrest warrants
- Write & execute search & arrest warrants, manage & utilize numerous confidential informants & testify in state courts
- Balance multiple investigations with various suspects involved in illegal drug activities & employ case strategies to ensure investigation continuity
- Act as liaison between state & federal law enforcement bureaus like DEA & ICE & state’s attorney’s offices
- Planned many simultaneous search warrant operations by planning, organizing & coordinating with multi-jurisdictional personnel
- Supported the largest & busiest MSP barrack in the state by furthering CDS investigations initiated by uniform personnel
- Participated and Coordinated with the Maryland Air National Guard in Marijuana Eradication Program which consisted of Arial Surveillance throughout the Central Maryland Region targeting illegal outdoor marijuana grows & manufacturing (2009)
- During2009, end unit overall production and surpassed unit expectations; initiating8 cases (100% above expectation) which led to26 search warrants,47 arrest,3,301.7 grams of Marijuana,241.0 grams of Heroin,230 Ecstasy pills, seizures of2 paraphernalia valued at $528,000.00 vehicles and $87,910.66 in U.S
- Currency seized
- This multi-jurisdictional unit consisting of7 members from MSP, Westminster City Police Dept, & Carroll Co
- Sheriff Dept is a part of MSP Homeland Security Investigation Bureau & Drug Enforcement Division which is responsible for drug enforcement & investigations targeting into high-level drug dealers
Previous Assignment Trooper First Class Executive Protection Section (EPS)
Maryland State Police
02.2003 - 03.2007
- Selected by the Governor's Command to assist in the protection of the Governor and his family
- Served as a member of the Executive Protection Section responsible for supply full-time protection to the Maryland Governor and his family
- Entrusted with the responsibility of protecting MD Governor & Lt
- Governor, their families & dignitaries from assassination or assault
- Managed & conducted advance surveys of events to complete risk assessments and ensure the elimination of potential dangers
- Guided Commanders & local police leaders to establish safe travel routes ensuring to ensure protection & safe transport
- Designed implemented security measures as well as alternate routes to travel to ensure safe & efficient arrival & departure of motorcade
- Act as a liaison with US Secret Service to coordinate events involving Governor, Lt
- Governor, U.S
- President and Vice President
- Assigned by EPS Command to serve on an interview board responsible for overseeing the transfer of unit (2006)
- Chosen by Command as Shift Leader (usually assigned to Corporal or Sergeant) while on Lt
- Governor detail (2005)
- Supervised various subordinate assigned daily protective & security details & through my leadership & guidance, successfully navigated through various effective, efficiently executed the tasks thus ensuring safety of the Lt
- Governor
- Communicated job performance expectations, monitored identified strengths & weaknesses and motivated subordinates
- Selected by the Command to train5 lesser experienced EPS Troopers who were newly assigned to the section (2004-2007)
- Commended by Gov for utilizing expertise & recognizing potential threats led to safe extraction from volatile situation (2005)
- Coordinated13 Governor's protective operations
- Worked with allied police to secure safe lodging &24 hr coverage (2003-2007)
- Selected by Section Command to supervise, coordinate & provide protection to visiting Governors from8 different states
- Served as Firearms Instructor for EPS
- Conducted firearms training day & night requalification for30 troopers (2003-2007)
- This section, which consists of32 troopers, responsible for supply full-time protection to the Maryland Governor & his family, is a part of the Maryland State Police Executive Protection Section
Trooper Road Patrol
Leonardtown Barrack
07.1999 - 02.2003
- Enforced traffic and criminal laws, conducted traffic and criminal investigations, testified in court & handled calls for service
- Recognized as a TOP PRODUCER at Barrack for36 troopers & a TOP PRODUCER at the Leonardtown Barrack for a group of4 troopers
- Provided leadership and guidance to MSP personnel by helping shift partners meet monthly performance goals
- Ranked #1 at Barrack #1 in Group in warnings #3 at Barrack in citations #3 #1 in Group with79 criminal arrests (2002)
- Ranked #2 at Barrack in warnings #3 in citations #1 in Group with176 stops,1 DUI,49 criminal arrests &98 calls (2001)
- Assigned6 of the5 unmarked patrol vehicles by Barrack Command due to my high production traffic & criminal enforcement (2001-2002)
- This is a full-service barrack consisting of36 MSP troopers and handles over25,000 calls for service in St
- Mary's County, MD
Federal Uniformed Officer
United States Secret Service
03.1997 - 07.1999
- Responsible to protect facilities and venues secured for U.S. Secret Service protectees.
- Mandated by law to provide physical security for the White House Complex and the vice president’s residence at the Naval Observatory.
- Also provides security for the Treasury Department building and foreign diplomatic missions in Washington, D.C.
Education
Associate of Science - Criminal Justice
American Military University
Charles Town, WVHigh School Diploma -
South River High School
Edgewater, MDSkills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Employee motivation
- Decision-making
- Complex Problem-solving
- Strategic planning
- Analytical thinking
- Staff discipline
Accomplishments
- Supervised team of [Number] staff members.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Certification
- High Voltage Installation from NATIA April 2023
- Counter Surveillance, REI October 2024
- Counter Surveillance, CACI April 2024
- CPR/AED Certification
Governor's Citations, Trooper of the Year, numerous Letter's of Commendation
Issued for exemplary service and going above and beyond while performing my duties
Timeline
Supervisor - Technical Operations Group
Maryland State Police
03.2023 - Current
DEA Group Supervisor - Strike Force 7
Maryland State Police/DEA
03.2021 - 03.2023
Investigative Supervisor - HSI TFO
Maryland State Police/Homeland Security
02.2016 - 03.2021
CEO Carroll County Drug Task Force
Maryland State Police
10.2012 - 02.2016
First Line Supervisor Corporal Frederick County Drug Task Force Unit
Maryland State Police
07.2010 - 10.2012
Supervisor Corporal Special Enforcement Team (S.E.T.)
Frederick County Drug Task Force Unit
03.2010 - 07.2010
Previous Assignment Trooper First Class - Carroll County Drug Task Force Unit
Carroll County Drug Task Force Unit
02.2007 - 02.2010
Previous Assignment Trooper First Class Executive Protection Section (EPS)
Maryland State Police
02.2003 - 03.2007
Trooper Road Patrol
Leonardtown Barrack
07.1999 - 02.2003
Federal Uniformed Officer
United States Secret Service
03.1997 - 07.1999
Associate of Science - Criminal Justice
American Military University
High School Diploma -
South River High School
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