Josephine Neal
Baltimore
Summary
Results-driven Deli Department Manager with expertise in food safety compliance, inventory management, and customer service. Proven track record in optimizing operations and enhancing customer experiences. With over 30 years of experience in the food service industry.
Overview
32
32
years of professional experience
Work History
Deli Department Manager
Tiger Super Market
Baltimore, MD
11.2025 - Current
- Managed inventory levels to ensure product availability and minimize waste.
- Trained staff on food safety standards and proper handling techniques.
- Collaborated with vendors to maintain quality of deli products and supplies.
- Implemented efficient workflow processes to enhance customer service experience.
- Oversaw daily operations, ensuring compliance with health regulations and policies.
- Assisted in developing promotional displays to increase product visibility and sales.
Seafood and Deli Manager
Food Depot Supermarket
Baltimore, MD
01.2014 - 11.2025
- Managed deli operations to ensure compliance with food safety standards.
- Trained and mentored staff on product knowledge and customer service techniques.
- Optimized inventory management, reducing waste through efficient stock rotation practices.
- Developed promotional displays to enhance product visibility and increase sales.
- Consistently met or exceeded hygiene standards during routine inspections from local health authorities.
- Set schedules for 15 staff by planning and designating shifts and hours.
- Inventoried food products and associated materials on weekly basis.
- Created enticing deli displays that showcased featured products and attracted customers to the department.
Assistant Store Manager
Stop Shop & Save
Baltimore, MD
03.1994 - 10.2014
- Supervised daily store operations, ensuring adherence to company policies and customer service standards.
- Trained and mentored staff on operational procedures and best practices to enhance team performance.
- Implemented inventory management techniques that reduced stock discrepancies and improved accuracy.
- Developed and executed promotional strategies, driving increased foot traffic and sales growth.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Education
High School Diploma -
Frederick Douglas High School
Baltimore, MDSkills
- Sanitation standards
- Food safety compliance
- Task delegation
- Merchandising strategies
- Scheduling and rostering
- Waste reduction
- Menu planning
- Customer service
- Ordering and receiving
Timeline
Deli Department Manager
Tiger Super Market
11.2025 - Current
Seafood and Deli Manager
Food Depot Supermarket
01.2014 - 11.2025
Assistant Store Manager
Stop Shop & Save
03.1994 - 10.2014
High School Diploma -
Frederick Douglas High School