Summary
Overview
Work History
Education
Skills
Timeline
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JosephJames Heiniluoma

North East

Summary

Skilled in diverse installation, maintenance, and repair tasks across various industries. Possess hands-on experience in troubleshooting complex issues and delivering efficient solutions. Demonstrated ability to adapt quickly to new technologies and methodologies with strong problem-solving skills. Improved operational efficiency and equipment longevity through proactive maintenance strategies.

Overview

6
6
years of professional experience

Work History

Aquatics Technician

Great Wolf Lodge
Perryville
08.2024 - 03.2025
  • Kept records of parts and equipment used in projects to update inventory.
  • Took measurements and evaluated dimensions of surrounding area to correctly install new machinery.
  • Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
  • Routinely inspected equipment for preventive and emergency maintenance needs.
  • Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
  • Reviewed technical manuals and other documents related to product operation and maintenance requirements.
  • Reviewed blueprints and manufacturer manuals before beginning installation and repair work.
  • Ran tests on newly repaired machinery and equipment to confirm proper functionality.
  • Maintained records of repairs, calibrations, and tests performed on equipment.

Barista

Starbucks
Aberdeen
07.2022 - 07.2024
  • Recommended pastries and sandwiches to pair with customers' beverages.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Operated cash registers to process customer payments.
  • Adhered to health department regulations concerning sanitation standards.
  • Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
  • Demonstrated techniques on using multiple beverage machines with new team members.
  • Supported highest standards of conduct and service to support company reputation.
  • Handled inventory, including ordering supplies, stocking products, and conducting regular inventory checks.

Server Technician Intern

CIMA Energy
Houston
08.2019 - 05.2020
  • Configured hardware devices and software settings to optimize network performance.
  • Implemented security measures such as user authentication, encryption protocols, firewalls.
  • Developed backup strategies for critical data stored on servers ensuring high availability of services.
  • Received and prioritized support requests to maximize resource utilization.
  • Performed variety of clerical and administrative duties pertaining to on-site support.
  • Conducted workflow analysis, space design or cost comparison analysis.
  • Imaged OS and software deployments throughout system and addressed implementation concerns.
  • Configured virtualization platforms such as VMware ESX and ESXi and Hyper-V for efficient resource utilization.
  • Provided technical support to customers in a timely and professional manner.

Education

High School Diploma -

Texas Connections Academy
Houston

Skills

  • Equipment maintenance
  • Preventive maintenance
  • Troubleshooting techniques
  • Blueprint reading
  • Technical documentation
  • Inventory management
  • Data backup
  • Network configuration
  • Team coordination
  • Time management
  • Workflow analysis
  • Problem solving
  • Customer service
  • Troubleshooting
  • Complex Repairs
  • Data analysis
  • Risk mitigation
  • Team Training
  • Quality control
  • Electrical repair
  • Troubleshooting and diagnosis
  • Computer-assisted diagnostics
  • Troubleshooting and Diagnostics
  • Basic coding
  • OSHA compliance
  • Verbal and written communication

Timeline

Aquatics Technician

Great Wolf Lodge
08.2024 - 03.2025

Barista

Starbucks
07.2022 - 07.2024

Server Technician Intern

CIMA Energy
08.2019 - 05.2020

High School Diploma -

Texas Connections Academy

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JosephJames Heiniluoma