Joseph M. Perkins III
Clarksburg
Summary
Results-driven professional with a proven track record in customer service and logistics management. Skilled in coordinating events, maintaining accurate records, and resolving issues, contributing to enhanced operational efficiency and positive client experiences.
Overview
7
7
years of professional experience
Work History
Route Specialist
Turbo Haul
Baltimore
2021.09 - Current
- Reviewed orders to assess entitlements and determine shipment eligibility.
- Established and maintained accurate records for shipping and storage operations.
- Assessed orders for entitlements and shipment eligibility to facilitate accurate processing.
- Coordinated temporary storage solutions for client belongings.
- Utilized automated systems to reconcile errors and track deliveries efficiently.
- Coordinated temporary storage solutions for client belongings, optimizing space and accessibility.
- Conducted light demolition with hand tools while ensuring safety and efficiency.
Sports Ambassador
CLEAR
Washington
2024.03 - 2024.06
- Delivered high-quality fan experiences as sports venue concierge for members and non-members.
- Increased membership enrollments through proactive fan engagement and communication of benefits.
- Promoted clear benefits to boost brand awareness and fan participation.
- Collaborated with leadership to evaluate operations and identify service opportunities, enhancing overall fan experience.
- Resolved member concerns promptly, escalating issues to management.
- Established organized sports lane and enrollment tent for efficient fan access on game days.
- Resolved member concerns promptly, escalating issues when necessary.
- Clarified benefits to increase brand awareness and encourage fan participation.
Warehouse Selector
Aldi Distribution Center
Frederick
2024.01 - 2024.06
- Organized pallets and boxes of produce to ensure timely order fulfillment in fast-paced warehouse environment.
- Reviewed orders to verify entitlements and ensure compliance with shipment eligibility criteria.
- Maintained accurate shipping and storage records to support operational efficiency and reduce errors.
- Utilized automated systems to reconcile errors and monitor shipment storage and delivery.
Youth Sports Party Worker (Intern)
422 Sportsplex
Reading
2023.02 - 2023.04
- Coordinated youth sports birthday party programs, adult leagues, and sports rentals to create engaging experiences for participants.
- Assisted with facility operations to support seamless event execution and improve customer satisfaction.
- Supported customer service operations by addressing inquiries and concerns.
Cashier / Grocery Clerk
Harris Teeter
Clarksburg
2020.05 - 2020.08
- Executed bagging procedures for efficient carryout and parcel pickup services.
- Loaded merchandise into customer vehicles while ensuring timely cart returns to store.
- Processed packages and stocked products to maintain compliance with store standards.
- Maintained clean work areas and delivered consistent customer service.
Sales Associate
Aldo Shoes
Clarksburg
2019.05 - 2019.08
- Stocked shelves and organized merchandise displays to improve customer engagement.
- Assisted customers with purchases and special orders, contributing to overall sales growth.
- Provided attentive service and shared product knowledge to enhance customer satisfaction.
Education
Bachelor of Science - Sports Management
Alvernia University,
Reading, PA2024-05
Skills
- Leadership and teaching ability
- Team building and interpersonal skills
- Integrity and ethical decision-making
- Customer service excellence
- Reliability and work ethic
- Flexibility and adaptability
- Positive attitude
Timeline
Sports Ambassador
CLEAR
2024.03 - 2024.06
Warehouse Selector
Aldi Distribution Center
2024.01 - 2024.06
Youth Sports Party Worker (Intern)
422 Sportsplex
2023.02 - 2023.04
Route Specialist
Turbo Haul
2021.09 - Current
Cashier / Grocery Clerk
Harris Teeter
2020.05 - 2020.08
Sales Associate
Aldo Shoes
2019.05 - 2019.08
Bachelor of Science - Sports Management
Alvernia University,