josh hintz
Rock Hall
Summary
Experienced in production machinery operation, ensuring adherence to safety protocols and maintaining high-quality output. Contributed to operational efficiency through effective component assembly and participation in quality control inspections, consistently meeting product specifications. Demonstrated strong organizational skills by maintaining cleanliness in the production area, fostering a safe work environment. Provided customer service support by addressing inquiries and resolving issues, enhancing customer satisfaction and loyalty.
Process-oriented professional skilled in tackling real-world problems with data-driven and dedicated approach. Reads and interprets technical documentation, maintains equipment, and adjusts processes to meet dynamic demands. many years of related experience in industrial environments.
Overview
11
11
years of professional experience
2008
2008
years of post-secondary education
Work History
Production Technician
Lamotte Water Management
Chestertown
05.2025 - 02.2026
- Operated production machinery efficiently, ensuring high-quality output and adherence to safety protocols.
- Assisted in the assembly of components, contributing to timely project completion and operational efficiency.
- Maintained cleanliness and organization of the production area, supporting a safe and productive work environment.
- Participated in quality control inspections, ensuring products met specifications and maintaining high standards.
- Assisted in the set-up and operation of production equipment.
Customer Service Representative
Dollar General
Rock Hall
06.2023 - 04.2025
- Provided exceptional customer service by addressing inquiries and resolving issues, enhancing overall customer experience and loyalty.
- Assisted in inventory management by restocking shelves and maintaining product displays, ensuring optimal product availability for customers.
- Developed strong product knowledge to effectively assist customers in finding items, resulting in increased sales and customer satisfaction.
Shift Manager
Taco Bell
Utica
02.2015 - 08.2019
- Led team operations to ensure adherence to food safety standards, resulting in consistently high health inspection scores.
- Trained and mentored new staff members, enhancing team efficiency and improving overall service delivery.
- Streamlined inventory management processes, reducing waste and optimizing stock levels for peak service times.
Education
Eisenhower High School
Utica, MISkills
- Production machinery operation
- Quality control inspections
- Safety protocol adherence
- Component assembly
- Customer issue resolution
- Team leadership
- Health inspection compliance
- Cleanliness and organization
Timeline
Production Technician
Lamotte Water Management
05.2025 - 02.2026
Customer Service Representative
Dollar General
06.2023 - 04.2025
Shift Manager
Taco Bell
02.2015 - 08.2019
Eisenhower High School