Josh Skelly
Frederick
Summary
Detail-oriented professional with strong customer service, inventory management, and problem-solving skills, along with experience in team collaboration and time management. Adept at providing accurate product information, resolving customer inquiries, and maintaining organized work environments. Ready to bring expertise and passion to the Budtender role, supporting customers and contributing to a positive retail experience. Highly skilled technician with significant experience in troubleshooting, maintenance and repair of various systems. Possess strong analytical abilities and problem-solving skills necessary for diagnosing complex issues. Demonstrated success in improving system performance and reliability through preventative maintenance and timely repairs. Proven ability to work under pressure while maintaining high standards of service delivery.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Associate
Simple Cell Inc.
Eldersburg
09.2024 - Current
- Ran Whatnot & Facebook Sales Channel
- Held Live auctions where i would showcase & sell product
- Kept work area clean, organized and free of clutter at all times.
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
- Organized merchandise displays to promote higher levels of customer engagement.
- Provided accurate information about products, prices and availability both in person and over the phone.
Electronics Repair Technician
Simple Cell Inc.
Eldersburg
03.2024 - Current
- Utilized advanced problem solving skills to troubleshoot, diagnose and repair electronics.
- Tested completed repairs to make sure that they met quality standards before returning them to customers.
- Replaced defective parts within electronic units using specialized tools and test equipment.
- Collaborated with team members on large-scale projects involving multiple types of electronics.
Inventory Specialist
Simple Cell Inc.
Eldersburg
01.2023 - 03.2024
- Analyzed inventory data to identify trends and potential improvements.
- Arranged stock and materials for easy access by inventorying by size, weight and shape.
Line Cook
The Grille at Challedon
Mount Airy
03.2021 - 06.2023
- Trained staff in proper inventory management techniques, cycle counting procedures and use of barcode scanning equipment.
- Organized and maintained inventory records, ensuring accuracy of data entry and stock levels.
- Researched discrepancies between physical inventories and digital records.
- Maintained a clean and organized work area, including all cooking surfaces, utensils, and equipment.
- Managed multiple tasks simultaneously without compromising product quality or service times.
- Adapted well under pressure in high volume environments while maintaining focus on quality execution.
- Worked with other members of the kitchen staff to ensure efficient service.
- Consistently maintained professional attitude when interacting with customers or team members.
Truck Loader
Colombia Crum West Virgina
Columbia
10.2017 - 10.2021
- Provided asistence loading donations in 18-wheeler
- Strategically plan best way to maximize space through organization on each truck
- Capable of lifting heavy objects during loading and unloading processes.
Education
High School Diploma -
South Carroll Highschool
Carroll County01.2023
Skills
- Reflow soldering
- Schematic interpretation
- Soldering proficiency
- Troubleshooting electronics
- Teamwork and collaboration
- Time management
- Problem solving
- Listening skills
- Efficient in Microsoft Excel and Google Sheets
- Restocking inventory
- Key holder
- Packaging products
- Soldering techniques
- Electronic testing
Certification
WISE lvl 2. Technician
References
References available upon request
Volunteer Experience
Truck Loader, 10/01/17, 10/01/21, Colombia Crum West Virginia, Columbia, MD, Provided assistance loading donations in 18-wheeler, Strategically planned best way to maximize space through organization on each truck, Capable of lifting heavy objects during loading and unloading processes.
Languages
English, Native
Timeline
Sales Associate
Simple Cell Inc.
09.2024 - Current
Electronics Repair Technician
Simple Cell Inc.
03.2024 - Current
Inventory Specialist
Simple Cell Inc.
01.2023 - 03.2024
Line Cook
The Grille at Challedon
03.2021 - 06.2023
Truck Loader
Colombia Crum West Virgina
10.2017 - 10.2021
High School Diploma -
South Carroll Highschool