JOSHUA A. CRAMER

• Operations Coordination: Actively involved in coordinating daily operations, ensuring the smooth and efficient functioning of various operational systems and tasks
• Project Coordination: Coordinated multiple projects, including funding programs, highlighting potential areas for additional funding and compiling all necessary documentation
• System Operations: Responsible for maintaining multiple systems daily, ensuring their effective operation and availability for learners, co-workers and data reporting
• Technical Support: Assisted learners and team members with IT and technical support
• Learner and Program Operations: Built and maintained programs within learning systems, ensured that learners were correctly assigned and their progress was tracked and reported accurately

• Promoted to Field Supervisor where duties included collectively managing and training over 20 people, approving weekly time sheets, creating, and organizing weekly work shifts and holding classroom training sessions
• Had security clearance and dealt with classified government documents and personal identifiable information

• Recruiter for U.S
• Department of Commerce in charge of recruitment efforts for 2020 Census Bureau
• Created and organized dozens of events at public institutions, along with planning projects related to recruiting efforts
• Directly responsible for Baltimore County meeting its quota for Census enumerators
• Had security clearance and dealt with classified government documents and personal identifiable information

• Initial reviewer in invoicing department working on government contract
• Received and reviewed applications from entities participating in the Federal E-rate program
• Built relationships with clients and corresponded with them to receive information that was needed
• Analyzed invoices to make determinations to either pass or reject invoices
• Completed over fifty invoices in department during a two-week span, which was ten percent higher than the next closest employee in sector
• Invoice return rate was a very low four percent
• Worked with numerous federal computer programs and applications

Performed administrative and clerical work including filing, use of Microsoft Office, and
proper storage of records in the library. Helped to streamline the record keeping process
by reorganizing the records department, thus making it more efficient and accessible.
Worked the IT Support desk, helping to resolve computer and network issues.

• Participated in high-risk operations in austere environments in support of military and government objectives
• Completed a tour of duty overseas and collaborated with internal and external intelligence agencies to protect the U.S
• Embassy in Tripoli, Libya
• Led, trained, and mentored teams of junior military personnel; observed ability levels and recommended additional training when necessary to increase individual and team readiness
• Numerous certifications in military technologies and weapons systems
• Implemented safety measures during training, maintenance activities, and operations to minimize the risk of injury or incident
• Maintained 100% accountability of company equipment valued at over $2M and monitored inventory status
• Held security clearance during entire enlistment