Joshua Chichester
Brandywine
Summary
Detail-oriented security professional with expertise in site security assessment and customer service. Committed to upholding safety protocols while enhancing guest experiences through effective communication and teamwork.
Developed strong situational awareness and conflict resolution skills in high-pressure event environments. Excels in maintaining secure and orderly atmosphere while effectively communicating with diverse groups. Looking to transition into new field, utilizing these transferable skills to contribute to dynamic and safety-focused workplace.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Event Security Guard
S.A.F.E. Management
Baltimore, MD
10.2025 - Current
- Monitored event entrances and exits to ensure safety compliance and crowd control.
- Conducted thorough security checks on bags and personal items for prohibited items.
- Collaborated with team members to respond swiftly to incidents and emergencies.
- Provided assistance to patrons, ensuring a positive experience while maintaining security protocols.
- Monitored crowd behavior to prevent altercations, intervening when necessary to maintain a peaceful atmosphere.
- Participated in training sessions on conflict resolution and emergency response techniques.
- Upheld high standards of professionalism while interacting with event attendees, representing the company positively at all times.
Driver
DoorDash
Brandywine, MD
08.2024 - Current
- Delivered food orders efficiently, ensuring timely service and customer satisfaction.
- Navigated routes using GPS technology to optimize delivery times.
- Communicated effectively with customers regarding order status and delivery updates.
- Maintained vehicle cleanliness and performed routine inspections for safety compliance.
- Followed all relevant traffic laws and safety regulations.
Merchandiser
Savannah Bananas
Baltimore, MD
08.2025 - 08.2025
- Assisted in stock management to ensure product availability and organization.
- Collaborated with team members to set up visually appealing merchandise displays.
- Monitored inventory levels and communicated reordering needs to supervisors.
- Provided support during new product launches by arranging initial display setups.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
Service and Food Champion
Taco Bell
Brandywine, MD
06.2025 - 08.2025
- Provided excellent customer service, ensuring a positive dining experience for all guests.
- Operated cash register efficiently, processing orders and handling payments accurately.
- Maintained cleanliness of dining area and kitchen, adhering to health and safety standards.
- Contributed to a positive workplace culture by collaborating with team members and displaying a strong work ethic.
- Collaborated with team members to meet peak service demands during busy hours.
- Processed orders on POS system and accepted cash and charge payments.
- Enhanced customer satisfaction by providing efficient and courteous service at the counter and drive-thru window.
Education
Bachelor of Science - Psychology
Morgan State University
Baltimore, MD05-2028
High School Diploma -
Cheasapeake Math And IT South Public Charter High School
Upper Marlboro, MD05-2024
Skills
- Identity verification
- Site security assessment
- Safety management
- Performing thorough bag inspections
- Visitor assessment
- Customer-focused service
Certification
- Maryland Licensed Security Guard Certification - Date Issued: 10/2/2025; License Expiration Date: 12/31/2028
Timeline
Event Security Guard
S.A.F.E. Management
10.2025 - Current
Merchandiser
Savannah Bananas
08.2025 - 08.2025
Service and Food Champion
Taco Bell
06.2025 - 08.2025
Driver
DoorDash
08.2024 - Current
Bachelor of Science - Psychology
Morgan State University
High School Diploma -
Cheasapeake Math And IT South Public Charter High School