Joshua Haddock
Rockville
Summary
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
9
9
years of professional experience
Work History
Campus Store Leader
Follett Higher Education
08.2024 - Current
- Planned optimal workflow through successful scheduling and task delegation.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Answered questions about store policies and addressed customer concerns.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
- Answered product questions and assisted customers in selection and checkout.
Team Lead
Follett Higher Education
01.2022 - 08.2024
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet the needs of both the team and our customers
- Coached team members in techniques necessary to complete job tasks.
Sales Associate
Follett Higher Education
08.2016 - 01.2022
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
Education
High School Diploma -
Richard Montgomery High School
Rockville, MD07-2016
Skills
- Store operations and maintenance
- Team management
- Product rotation
- Restocking oversight
- Employee training
- Customer service
- Multitasking and organization
Timeline
Campus Store Leader
Follett Higher Education
08.2024 - Current
Team Lead
Follett Higher Education
01.2022 - 08.2024
Sales Associate
Follett Higher Education
08.2016 - 01.2022
High School Diploma -
Richard Montgomery High School
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