Joshua Haddock
Rockville
Summary
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
9
9
years of professional experience
Work History
Campus Store Leader
Follett Higher Education
08.2024 - Current
- Planned optimal workflow through successful scheduling and task delegation.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Answered questions about store policies and addressed customer concerns.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
- Answered product questions and assisted customers in selection and checkout.
Team Lead
Follett Higher Education
01.2022 - 08.2024
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet the needs of both the team and our customers
- Coached team members in techniques necessary to complete job tasks.
Sales Associate
Follett Higher Education
08.2016 - 01.2022
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
Education
High School Diploma -
Richard Montgomery High School
Rockville, MD07-2016
Skills
- Store operations and maintenance
- Team management
- Product rotation
- Restocking oversight
- Employee training
- Customer service
- Multitasking and organization
Timeline
Campus Store Leader
Follett Higher Education
08.2024 - Current
Team Lead
Follett Higher Education
01.2022 - 08.2024
Sales Associate
Follett Higher Education
08.2016 - 01.2022
High School Diploma -
Richard Montgomery High School
Similar Profiles
Noelle LamberthNoelle Lamberth
Team Lead at Follett Higher Education GroupTeam Lead at Follett Higher Education Group
Taia VanCleaveTaia VanCleave
Team Lead at Follett Higher EducationTeam Lead at Follett Higher Education
Italo RodriguesItalo Rodrigues
Campus Store Manager at Follett Higher Education GroupCampus Store Manager at Follett Higher Education Group