Joshua McCauley
Odenton
Summary
Knowledgeable . Managed diverse bar operations with focus on enhancing customer satisfaction and streamlining inventory processes. Demonstrated effective team leadership and conflict resolution skills.
Overview
9
9
years of professional experience
Work History
Bar Manager
American Legion Post 276
01.2024 - Current
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
Bar Manager
Brews and Cues
04.2018 - 01.2024
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
AV Technician
C&C
03.2016 - 03.2020
- Improved client satisfaction by promptly addressing AV equipment issues and providing efficient solutions.
- Increased team efficiency by training junior technicians on best practices related to AV system installation, maintenance, and troubleshooting.
- Maintained up-to-date knowledge of industry trends and cutting-edge technology, incorporating new advancements into daily work processes.
- Ensured smooth transitions between speakers at conferences by closely monitoring audio levels and adjusting as needed for optimal sound quality.
Education
High School Diploma -
DeMatha Catholic
Hyattsville, MD05-2003
Skills
- Customer service
- Team leadership
- Problem-solving
- Staff training
- Training and mentoring
Timeline
Bar Manager
American Legion Post 276
01.2024 - Current
Bar Manager
Brews and Cues
04.2018 - 01.2024
AV Technician
C&C
03.2016 - 03.2020
High School Diploma -
DeMatha Catholic
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