Joshua Ritchey
Hagerstown,Md
Summary
Results-driven sales representative with a proven track record in customer loyalty and relationship building. Expertise in executing strategic sales plans and enhancing client satisfaction.
Overview
6
6
years of professional experience
Work History
Sales Representative
Breakthru Beverage
Middle River, MD
09.2021 - 03.2026
- Developed and maintained strong relationships with key clients to enhance customer loyalty.
- Executed sales strategies that improved product visibility in assigned territories.
- Collaborated with marketing team to create promotional materials aligned with brand messaging.
- Conducted market research to identify emerging trends and adjust sales tactics accordingly.
- Analyzed sales data to forecast inventory needs and optimize stock levels efficiently.
- Coordinated with distributors to ensure timely delivery of products, minimizing delays in service.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Achieved or exceeded company-defined sales quotas.
- Managed over 100+ accounts in multiple counties throughout the state of Maryland
- Work closely with 100+ suppliers to build working business relationships in sales calls
Bartender Shift Manager
Riks Cafe
Hagerstown, MD
01.2020 - 09.2021
- Supervised bar operations, ensuring compliance with health and safety regulations.
- Trained and mentored new bartenders on cocktail preparation and customer service standards.
- Streamlined inventory management processes to reduce waste and improve stock accuracy.
- Developed drink specials and promotions to enhance customer engagement and sales.
- Collaborated with kitchen staff to facilitate seamless food and beverage service integration.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Set up bar for operation, obtained cash bank, and stocked service bar.
- Working with owners and staff alike to ensure repeat business
Education
Associate of Science - General Studies
Eastern University
PA04.2010
Skills
- Customer service
- Customer relations
- Interpersonal communication skills
- Sales expertise
- Relationship building
- Product and service knowledge
- Sales presentations
- Sales closing
- Customer retention
- Product and service sales
- Account management
- Cold calling
- Business development
- Account development
Timeline
Sales Representative
Breakthru Beverage
09.2021 - 03.2026
Bartender Shift Manager
Riks Cafe
01.2020 - 09.2021
Associate of Science - General Studies
Eastern University