Joshua Smith
North Bethesda,MD
Summary
Senior-level executive with over 15 years of military and academic health care system experience who develops and deploys strategic operational processes. Achieves performance excellence by partnering with physician, nursing, operational and administrative leaders to accomplish strategic programmatic and operational goals. Strong planning, financial and analytical background including advanced financial certifications and project management experience ranging from building new clinical spaces to large-scale vendor negotiation resulting in implementation of new clinical technology. Able to quickly establish high-performing, multi-disciplinary teams that think creatively and strategically to improve organizational performance. Coordinates and provides best-in-class customer service for high-profile and logistically complex patients while leading large teams through challenging events. Routinely serving as a key point of contact and resource for other health system leaders to align operational standards and goals. A proven leader within Cardiovascular medicine ale to provide direction and leadership to achieve superior clinical outcomes, patient/family centered care and optimal business performance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Independent Consultant
Alpha Insights
01.2023 - Current
- Analyzing and understanding the existing operations and models of an organization or company to identify the weaknesses and strengths of the organization and comparing them to competitors' strengths and weaknesses.
- Conducted meetings with clients to determine project intent, requirements and budgets.
- Collaborated with senior stakeholders across more than 10 organizations in 7 months to develop improvement strategies for cardiac equipment and devices
Cardiology Service Line and IR Director
The George Washington University Hospital
09.2019 - 09.2023
- Lead a division of 65 direct reports including nurses, technologists, sonographers, and ancillary staff. Partnered with over 30 physicians on a daily basis for cardiac, electrophysiology, radiology and recovery operations.
- Managed an operating budget of $35 million per year, and increased revenue by 7.5 million in 2022 for both service lines.
- Maintained 124.5% productivity for cardiac catheterization, and 105.1% productivity in Interventional Radiology in 2022 by improving patient throughput, turnover times, and availability of procedure rooms and staff.
- Improved operational performance through a 50% reduction in patient turnover times by analyzing data and implementing changes to start times and turnover processes.
- Achieved platinum level performance from the National Cardiovascular Data Registry in 2021, 2022, 2023, an improvement over gold level performance in 2020. This accreditation was awarded to 60 hospitals nationwide by centralizing data entry that allowed for quality control and timely submissions.
- Temporarily oversaw and managed dialysis and recouped $1 million by establishing financial/billing training and instituting best practices.
Electrophysiology and Cardiac Cath Tech
The George Washington University Hospital
09.2018 - 09.2019
- Established the use of chlorhexidine application for the preparation of sterile procedures after showing evidence based clinical application and demonstrated the misuse of prior sterile technique application with the practice of betadine. This clinical best practice was presented to the Chief Medical Officer and Chief Nursing Officer before being implemented hospital-wide.
- For 9 months of this position, I was the sole electrophysiology technologist. I maintained pace for the required workload and cared for over 600 EP patients during this time with no ancillary support.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
Cardiac Cath Lab Manager
United States Navy
01.2017 - 09.2018
- Managed a total budget of $3 million between Cardiac Cath and Electrophysiology.
- Saved $1.3 million annually in equipment and supplies by transferring TAVR medical devices from a closing treatment facility and introduced re-processed EP cables and catheters.
- Initiated three new pilot programs within the National Capital Region that treated 40,000 patients in 3 years. Efforts included the expansion of the STEMI program, the initiation of the TAVR program, and the expansions of resources and capabilities of the electrophysiology program.
Electrophysiology and Cardiac Cath Tech
United States Navy
02.2012 - 01.2017
- Mentored junior team members to enhance their technical skills and improve overall team productivity.
- Coordinated inventory supplies and equipment to maximize team productivity.
- Reduced downtime for critical systems through proactive maintenance and timely troubleshooting.
- Conducted comprehensive system analysis to identify areas for improvement, leading to more streamlined operations and reduced costs.
Education
Masters - Public Health
Harvard University
Cambridge, MA05.2026
Masters - Business Administration
The George Washington University
Washington, DC05.2019
Bachelor of Science - Psychology
University of Maryland Global Campus
Largo, MD12.2016
Bachelor of Science - Chemistry
University of Georgia
Athens, GA05.2009
Skills
- Strategic Thinking
- Leadership and Team Building
- Innovation and Creativity
- Financial Management and Analysis
- Operations Optimization and Lean Management
- Risk Management and Compliance
- Crisis Management and Resilience
- Supply Chain Management
Affiliations
- Golden Key International Honor Society
- National Society of Leadership & Success
- George Washington University Valor Services
- FACHE
Certification
- Lean Six Sigma Black Belt, The Council for Sigma Certification
- Specialist Business Intelligence, Healthcare Financial Management Association
- Securities Industry Essentials, Financial Industry Regulatory Authority
Timeline
Independent Consultant
Alpha Insights
01.2023 - Current
Cardiology Service Line and IR Director
The George Washington University Hospital
09.2019 - 09.2023
Electrophysiology and Cardiac Cath Tech
The George Washington University Hospital
09.2018 - 09.2019
Cardiac Cath Lab Manager
United States Navy
01.2017 - 09.2018
Electrophysiology and Cardiac Cath Tech
United States Navy
02.2012 - 01.2017
Masters - Public Health
Harvard University
Masters - Business Administration
The George Washington University
Bachelor of Science - Psychology
University of Maryland Global Campus
Bachelor of Science - Chemistry
University of Georgia
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