Joshua Stiles
North Spring Behavioral Healthcare
Brunswick
8
years of professional experience
Newly licensed Practical Nurse seeking to begin my nursing career in a supportive healthcare environment where I can provide compassionate, patient-centered care, apply my clinical training, and continue to develop my skills while contributing to quality patient outcomes.
Work History
Mental Health Technician
2 Years 6 Months- Conducted routine patient observations and safety checks to maintain a safe and therapeutic environment.
- Utilize verbal de-escalation techniques and therapeutic communication to manage behavioral crises and reduce agitation.
- Monitor and document patient behaviors, mood changes, and interactions accurately and promptly.
- Facilitate and encourage participation in therapeutic groups, recreational activities, and treatment programming.
- Support patients in developing healthy coping skills and appropriate social interactions.
Customer Service Representative
3 Years 4 Months- Checked in trucks for inbound and outbound shipments, ensuring timely processing and accuracy of deliveries
- Preparation of Bill of Lading for truck drivers
- Collaborated with team members to optimize processes, enhancing overall customer service delivery efficiency.
- Management of workflow in operating system
- Completion of daily payroll for employees
- Responded to daily emails and calls
Material Handler
2 Years- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Assembled pallets and crates for secure transportation of materials.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Picked items for shipment
Education
Licensed Practical Nurse Diploma - Nursing
High School Diploma
Skills
Suicide prevention
De-escalation techniques
Behavior observation
Stress reduction techniques
Progress documentation
Employee training
Problem-solving
Microsoft Office
Answering phones
Timeline
Mental Health Technician
North Spring Behavioral Healthcare
02.2024 - CurrentRead More
Customer Service Representative
D.M Bowman
10.2020 - 02.2024Read More
Material Handler
Bunzl Retail
10.2018 - 10.2020Read More
Standard Healthcare Services College of Nursing
Licensed Practical Nurse Diploma from Nursing
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Brunswick High School
High School Diploma
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