Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joshua Vincent

Laurel

Summary

Highly observant and diligent with high integrity, strong attention to detail and excellent problem-solving abilities. Trained in defensive tactics and conflict resolution techniques. Seeking a professional position where I can add knowledge and skill and also assist with meeting company goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Delivery Driver

Amazon
05.2023 - Current
  • Verified accuracy of all deliveries in a timely manner
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.

Security Officer

Allied Universal Security Services
07.2021 - 05.2023

• Monitor alarms, surveillance systems, and access control to safeguard employees and property.
• Manage security protocols, enforce company policies, and assist in emergency response situations.
• Patrol restricted areas and control building entry points to prevent unauthorized access.
• Respond to disturbances and potential threats, following de-escalation procedures when needed.
• Write detailed incident reports and coordinate with law enforcement as required.

Customer Service Representative

League Outfitters
01.2021 - 07.2021
  • Assisted customers with purchases, returns, and product inquiries, ensuring excellent service
  • Managed warehouse shipments, including preparing and organizing outgoing deliveries.
  • Maintained inventory accuracy and updated stock levels regularly.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Education

High School Diploma -

Fairmont Heights High School
Capitol Heights, MD
05-2019

Skills

    ✔ Armed & Unarmed Security Procedures
    ✔ Verbal & Written Communication
    ✔ Employee & Visitor Screening
    ✔ Security Team Coordination
    ✔ Security Regulation Enforcement
    ✔ Patrol & Surveillance Operations
    ✔ Emergency Response & Crisis Management
    ✔ Conflict Resolution & De-escalation

    ✔ Attention to detail

    ✔ System monitoring

    ✔ Data entry

Certification

  • Armed Security Guard License –[MD]
  • Firearms Permit – [MD]
  • Defensive Tactics & Conflict Resolution Training

Timeline

Delivery Driver

Amazon
05.2023 - Current

Security Officer

Allied Universal Security Services
07.2021 - 05.2023

Customer Service Representative

League Outfitters
01.2021 - 07.2021

High School Diploma -

Fairmont Heights High School
Joshua Vincent