Joy Boler

Billing and Invoicing

• Prepared and sent invoices, ensuring accuracy and completeness
• Verified that customers were billed correctly
• Tracked and monitoring billing data
• Ensured timely billing and payment

Client Communication and Support

• Responded to client inquires regarding billing and payments
• Resolved billing disputes and issues
• Maintained positive relationships with clients

Internal Coordination

• Collaborated with finance, sales, and other departments to ensure smooth billing processes
• Worked with internal teams to resolve complex billing issues
• Gathered and processed information on prices, discounts, and shipping rates

Accounts Receivable Management

• Monitored and recorded data on customer information, payment, and debts
• Implemented follow-up procedures to achieve maximum collection of funds
• Reviewed customer accounts and made recommendations for refunds or collections

Summary

• Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
• Coordinated multiple projects simultaneously, ensuring timely completion and alignment with organizational objectives.
• Maintained up-to-date knowledge of industry trends, sharing insights with colleagues to drive continuous improvement efforts.
• Maintained a high degree of professionalism at all times, representing the organization with integrity in both internal and external interactions.