Joy Thompson
Temple Hills
Summary
Achieved operational excellence by leveraging 10 years of security experience to enhance technical and organizational skills. Delivered effective leadership that prioritized tasks and facilitated sound decision-making. Fostered a results-oriented environment that consistently met bottom line objectives.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Armed Security Site Supervisor (Hillsdale College)
Securitas Security Services USA
03.2025 - Current
- Assisted in daily security operations by following protocols and standards. Supported training and mentoring of security personnel to improve team performance. Helped conduct risk assessments to find vulnerabilities and suggest mitigation strategies.
- Supervised daily security operations ensuring compliance with protocols and standards.
- Trained and mentored security personnel to enhance team performance and efficiency.
- Conducted risk assessments to identify vulnerabilities and implement mitigation strategies.
Armed Special Police Officer (Site Supervisor)
Allied Universal Security Services (City Wide Contract - DC Army National Guard)
07.2023 - 04.2025
- Achieved a secure environment through proactive monitoring and incident response. Enhanced team performance by providing comprehensive training on security protocols. Improved safety standards through regular risk assessments and inspections.
- Responded to incidents and emergencies, coordinating with local law enforcement as needed.
- Monitored surveillance systems to detect and report suspicious activities effectively.
- Conducted security patrols to ensure safety and compliance within designated areas.
Armed Special Police Officer
Security Assurance Management (DC Government Contract)
04.2018 - 06.2023
- Oversaw surveillance operations to identify potential security threats. Acted decisively in response to security breaches and alarm activations. Verified identities of visitors, contractors, and staff to ensure compliance with security protocols. Compiled comprehensive records of daily activities and incidents for accurate reporting.
- Trained new officers on protocols and best practices for maintaining security standards.
- Developed and implemented strategies to enhance operational efficiency and response time.
- Collaborated with team members to assess risks and improve overall security measures.
- Performed routine inspections of critical infrastructure components, identifying potential issues before they escalated into major problems.
Armed Special Police Officer
Allied Universal Protection Services (DC Government Contract)
06.2016 - 04.2018
- Facilitated guest navigation of the property while addressing questions related to accessibility. Acted promptly in response to both routine and emergency calls, ensuring effective communication. Delivered precise verbal and written reports to company personnel, enhancing operational efficiency. Reduced crime incidents through proactive monitoring and investigation of unusual activities.
- Contributed to successful evacuation drills that tested emergency procedures and identified areas for improvement within the organization''s crisis management plan.
- Provided exceptional customer service while maintaining a professional demeanor in challenging situations, improving public perception of security personnel.
Armed Special Police Officer
Code 3 Security & Protection Services Inc
05.2016 - 06.2016
- Monitored access to restricted areas and assisted individuals in understanding entry requirements. Recorded detailed incident reports accurately and promptly. Addressed routine and emergency calls effectively. Identified and reported unauthorized personnel promptly.
- Ensured public safety and maintained order during high-profile events and emergency situations.
- Participated in ongoing training sessions to maintain proficiency in firearms usage, defensive tactics, and other essential skills required for effective performance as an Armed Special Police Officer.
Armed Special Police Officer (RNC Capitol Hill)
Securitas USA Security Services
06.2015 - 05.2016
- Enhanced operational efficiency by maintaining precise logs of shift events.
- Streamlined contractor operations by providing timely access to necessary facilities.
- Strengthened security measures through vigilant monitoring of surveillance systems.
- Improved safety protocols by executing thorough baggage checks with state-of-the-art technology.
- Collaborated with law enforcement agencies during incidents requiring additional support.
- Adhered to strict confidentiality protocols when handling sensitive information, maintaining the integrity of investigations and protecting the privacy of those involved.
Armed Special Police Officer
Admiral Security Services
03.2014 - 06.2015
- Greeted clients, visitors, and contractors. Signed in and verified identification cards. Recorded daily activities and completed incident reports. Conducted standard patrols using check-scan monitoring and utilized proper radio communication. Monitored CCTV cameras and patrolled the interior for safety violations or unusual activities. Provided fob access to visitors and contractors for restricted floors. Secured entry and exits during shutdown hours. Received, returned, and utilized all equipment properly.
- Maintained accurate records of all incidents, ensuring proper documentation for future reference or legal proceedings.
Security Officer
City Security Consultants INC (Howard University)
09.2012 - 03.2014
- Requested identification cards from visitors. Verified authorized personnel against entry logs to maintain safety and security. Monitored property entrances and exits closely. Conducted patrols in assigned areas to oversee building security and high-risk zones. Advised individuals on rule violations, including loitering and possession of prohibited items. Completed reports on accidents, incidents, and daily logs.
- Trained new security personnel on procedures, safety measures, and emergency response protocols.
- Collaborated with campus departments to address security concerns and improve safety measures.
Education
High School Diploma - Business Administration
WVU/ Potomac State College
75 Arnold Street, Keyser, WV 26726High School Diploma -
Woodrow Wilson Senior High School
Washington, DC06.2008
Certification
- Special Police Officer (Armed)
- August 2025 to August 2026
Timeline
Armed Security Site Supervisor (Hillsdale College)
Securitas Security Services USA
03.2025 - Current
Armed Special Police Officer (Site Supervisor)
Allied Universal Security Services (City Wide Contract - DC Army National Guard)
07.2023 - 04.2025
Armed Special Police Officer
Security Assurance Management (DC Government Contract)
04.2018 - 06.2023
Armed Special Police Officer
Allied Universal Protection Services (DC Government Contract)
06.2016 - 04.2018
Armed Special Police Officer
Code 3 Security & Protection Services Inc
05.2016 - 06.2016
Armed Special Police Officer (RNC Capitol Hill)
Securitas USA Security Services
06.2015 - 05.2016
Armed Special Police Officer
Admiral Security Services
03.2014 - 06.2015
Security Officer
City Security Consultants INC (Howard University)
09.2012 - 03.2014
High School Diploma - Business Administration
WVU/ Potomac State College
High School Diploma -
Woodrow Wilson Senior High School