Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Joyce Akinmade

Hyattsville

Summary

Human Services professionals with experience assist individuals with coping mechanisms to address everyday life challenges. Experience comprises documenting cases, updating client records, identifying community resources, providing customer support, and monitoring individuals’ progress. Knowledgeable Desired Position with solid history of managing complex caseloads and providing comprehensive support to diverse client populations. Proven ability to assess client needs and develop tailored action plans that drive positive outcomes. Demonstrated strong communication and problem-solving skills in high-pressure environments. Experienced with comprehensive client assessments, ensuring personalized care plans are in place. Utilizes strong communication and coordination skills to effectively manage client services. Track record of fostering positive client relationships and achieving measurable improvements in client well-being. Hardworking and passionate job seekers with strong organizational skills eager to secure entry-level positions. Ready to help team achieve company goals.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Case Manager

New Living Health care
  • Company Overview: Role was the case manager providing services to the local communities. It has been proven statistics that these types of support can make a difference to families. Mental health service providers to follow up with patients.
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients’ situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Role was the case manager providing services to the local communities. It has been proven statistics that these types of support can make a difference to families. Mental health service providers to follow up with patients.

Teacher

Rising Generations Early Learning Center
05.2023 - Current
  • Are friendly, dependable, and willing to work as an integral part of a classroom team.
  • Discusses assigned duties with classroom teachers to coordinate instructional efforts.
  • Help teachers prepare lesson materials.
  • Set up and tidy classrooms for lessons.
  • Work with students to make sure they understand.

Designer Shoe Wear House Sale Association
02.2018 - 12.2024
  • Assist customers in selecting and buying footwear, ensuring a positive shopping experience.
  • Restocking the shelves.
  • Making sure the store is clean.

Educational Assistance

Sheppard Pratt School
07.2021 - 05.2023
  • Provide assistance in the classroom by working one-on-one with students where needed.
  • Provide additional structure, supervision, and instruction to assist the teacher in achieving the goals and objectives of the student's Individual Education Program (IEP).
  • Provide educational support and behavior management; document student progress; and serve as an escort to students during school or program activities.

Human Services Assistant Intern

United Cerebral Palsy DC
08.2014 - 05.2015
  • Maintained and updated client records in accordance with company policy and practices.
  • Assisted case managers with client evaluations and assessment documentation.
  • Contributed to organizational and management team activities on a regular basis.
  • Assisted management in determining resources available for clients.

Education

Doctor -

Walden University
10.2023

M.S. - Family and Community Services

Purdue University Global
05.2022

B.S. - Human Services in Youth/Family Services and Administration

Purdue University Global
08.2020

A.A.S. - Human Services

Prince George’s Community College
08.2017

Skills

  • Record / Case Management
  • Positive attitude
  • Professional Phone and Office Etiquette
  • Meeting / Appointment Scheduling
  • Youth and Family Program Knowledge
  • Scheduling
  • Work team leadership
  • Conflict Resolutions
  • Research Development
  • Continuous Improvement
  • Microsoft Office Suite
  • Customer Service
  • Front Desk
  • Classroom experience

Certification

  • AED Certification, 04/01/24, 10/01/26
  • First Aid Certification, 04/01/24, 10/01/26
  • CPR Certification, 04/01/24, 10/01/26
  • Including All Children Americans with Disabilities Act, 04/01/24, 10/01/26
  • Smarthorizons Autism Awareness Child Care Professional Training Series, 01/05/25
  • Smarthorizons Ethical Behavior Child Care Professional Training Series, 01/30/25
  • Smarthorizons Language Development Child Care Professional Training Series, 02/18/25
  • Smarthorizons Physical Activity Child Care Professional Training Series, 02/24/25

Languages

English
Full Professional

Timeline

Teacher

Rising Generations Early Learning Center
05.2023 - Current

Educational Assistance

Sheppard Pratt School
07.2021 - 05.2023

Designer Shoe Wear House Sale Association
02.2018 - 12.2024

Human Services Assistant Intern

United Cerebral Palsy DC
08.2014 - 05.2015

Case Manager

New Living Health care

M.S. - Family and Community Services

Purdue University Global

B.S. - Human Services in Youth/Family Services and Administration

Purdue University Global

A.A.S. - Human Services

Prince George’s Community College

Doctor -

Walden University
Joyce Akinmade