JOYCE HINNANT

Oversee daily operations of the shelter, ensuring compliance with policies and procedures.

• Assisted in the recruitment process by screening resumes, scheduling interviews, and facilitating onboarding activities for new hires.
• Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
• Collaborated closely with department heads for strategic planning purposes while ensuring their alignment with overall organizational goals.

Provide emotional support, engage in conversation, and participate in activities to promote mental well-being.

• Managed challenging behaviors or special needs effectively using patience, understanding, and behavioral interventions when necessary.
• Ensured safety and well-being of clients through rigorous health monitoring and medication administration.

Oversee warehouse workers, providing training, guidance, and performance evaluations.

• Met or exceeded production goals and objectives by following strict procedures.
• Developed and implemented strategies to improve team productivity and efficiency.