Julia Carter
Montgomery Village
Summary
Efficient and poised Lead Dental Assistant with proven ability to complete tasks productively and efficiently. Possess specialized skills in patient care management, dental procedure preparation, and sterilization protocol adherence. Excel in communication, teamwork, and adaptability, ensuring seamless support to dentists and optimal care for patients.
Overview
27
27
years of professional experience
Work History
Lead Dental Assistant
Dr James Vette DDS
Germantown
12.2019 - Current
- Assisted with patient care and comfort during dental procedures.
- Managed appointment scheduling and patient flow in the office.
- Prepared instruments and materials for various dental treatments.
- Maintained cleanliness and organization of treatment areas and equipment.
- Educated patients on oral hygiene practices and post-treatment care.
- Collaborated with the dentist to develop treatment plans for patients.
- Handled inventory management for dental supplies and materials.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
- Instructed patients on proper oral hygiene techniques and post-operative care.
- Tracked inventory levels of dental materials, tools, and equipment to ensure sufficient stock was always available.
- Performed administrative tasks such as scheduling appointments and managing patient records.
- Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
- Prepared injection syringes for use in various dental procedures according to protocol standards.
- Maintained patient charts, including medical histories, medications, and allergies.
- Assisted with the setup of treatment rooms and sterilization of instruments.
- Actively participated in team meetings to discuss workflow strategies for improving productivity.
- Adhered to all applicable laws related to HIPAA compliance for protecting patient confidentiality.
- Assisted dentists in permanent and temporary restorative procedures, applied dental fillings, placed temporary crowns and seated permanent crowns.
- Monitored patient progress throughout their visit to ensure a positive outcome from treatments provided.
- Provided feedback to the dentist regarding any observed changes in a patient's condition during treatment sessions.
- Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
- Coordinated office activities by communicating with other departments and staff members.
- Positioned patients for treatment by making chair adjustments and prepared necessary equipment for procedures.
- Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
- Implemented infection control policies when preparing treatment areas or disposing of hazardous waste materials.
- Produced opposing models, study casts and impressions to provide dentists with information on relationship between teeth, gums, and dental arches.
- Escorted patients to exam rooms while making friendly conversation to prepare for cleanings and procedures.
- Educated patients on treatment procedures and post-procedure home care.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
Lead Dental Assistant
Dr Jennifer Beitler DDS
Rockville
02.2019 - 12.2019
- Assisted with patient care and comfort during
- Prepared instruments and materials for various dental treatments.
- Maintained and practiced HIPPA and OSHA guidelines.
- Full dental lab duties, impressions for study models and appliances
- Restock and order dental supplies
- Maintained cleanliness and organization of treatment areas and equipment.
- Collaborated with the dentist to develop treatment plans for patients.
- Handled inventory management for dental supplies and materials.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
- Instructed patients on proper oral hygiene techniques and post-operative care.
- Tracked inventory levels of dental materials, tools, and equipment to ensure sufficient stock was always available.
- Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
- Prepared injection syringes for use in various dental procedures according to protocol standards.
- Maintained patient charts, including medical histories, medications, and allergies.
- Assisted with the setup of treatment rooms and sterilization of instruments.
- Adhered to all applicable laws related to HIPAA compliance for protecting patient confidentiality.
- Assisted dentists in permanent and temporary restorative procedures, applied dental fillings, placed temporary crowns and seated permanent crowns.
Mail Processing Clerk
USPS Postal Plant
01.2015 - 01.2016
- PSE Mail Processing Clerks process incoming and outgoing mail in both plant and Post Office facilities using automated mail processing equipment or manual methods of sortation and distribution. They must be able to read and sort mail quickly and accurately. PSE Mail Processing Clerks also collate, bundle, and transfer processed mail from one area to another, and required to handle heavy sacks of letter mail or parcels weighing as much as 70 pounds.
Customer Service Representative
Walmart Super Center
01.2013 - 01.2015
- Assist in training new sales associates.
- Complete all point of sale opening and closing procedures, including counting the contents of the cash register.
- Handle all customer relations issues in a gracious manner and in accordance with company policies.
- Resolve all customer complaints in a professional manner while prioritizing customer satisfaction.
- Communicate clear expectations and goals to each team member.
- Actively pursue personal learning and development opportunities.
Automotive Service Advisor
A1 Automotive Service
01.2012 - 01.2013
- Answered an average of 50+ calls per day by addressing customer inquiries, solving problems and providing new product information.
- Greeted customers entering the store and ascertained need.
- Maintained accurate records of customer accounts.
- Provided an elevated customer experience to generate a loyal clientele.
Dental Assistant
Dr. Donna Limbparis
01.2009 - 01.2010
- Set up examination room and dental trays in preparation for examinations and procedures.
- Assisted the dentist by performing four-handed dentistry and other chair-side duties.
- Prepared dental materials including cements, amalgams and composites.
- Completed OSHA, ADA and HIPAA compliance training.
- Exposed, developed and mounted dental x-rays (both intraoral and extraoral).
- Completed patient paperwork and scanned into Dentrix system.
Patient Care Coordinator
Dr. Eric Morrison
01.2005 - 01.2007
- Confirmed patient insurance benefits and checked claim status.
- Completed OSHA, ADA and HIPAA compliance training.
- Took impressions for retainers and appliances.
- Instructed patients on dental hygiene practices.
- Assisted the dentist by performing four-handed dentistry and other chair-side duties.
- Designed a dental report card that explained patient dental health status and treatment plan.
Office Manager/ Dental Assistant
Dr. Charles L. Broring Sr.
01.1999 - 01.2005
- Assessed patients and documented their medical histories.
- Evaluated patient care needs, prioritized treatment, and maintained patient flow.
- Mixed compounds for cleaning or filling teeth.
- Completed patient paperwork and scanned into Dentrix system.
- Managed office duties such as answering phones, completing insurance forms and mailing monthly invoice statements to patients.
- Streamlined daily reporting information entry for efficient record keeping purposes.
Education
High School -
Neah Bay High School
Neah Bay, WASkills
- Patient care
- Infection control
- Dental x-ray production
- Treatment planning
- Inventory management
- Appointment scheduling
- Team collaboration
- HIPAA compliance
- Time management
- Problem solving
- Attention to detail
- Patient education
- Sterilization techniques
- Patient relations
- Diagnostic imaging
- Instrument preparation
- Equipment sterilization
- Patient assessments
Timeline
Lead Dental Assistant
Dr James Vette DDS
12.2019 - Current
Lead Dental Assistant
Dr Jennifer Beitler DDS
02.2019 - 12.2019
Mail Processing Clerk
USPS Postal Plant
01.2015 - 01.2016
Customer Service Representative
Walmart Super Center
01.2013 - 01.2015
Automotive Service Advisor
A1 Automotive Service
01.2012 - 01.2013
Dental Assistant
Dr. Donna Limbparis
01.2009 - 01.2010
Patient Care Coordinator
Dr. Eric Morrison
01.2005 - 01.2007
Office Manager/ Dental Assistant
Dr. Charles L. Broring Sr.
01.1999 - 01.2005
High School -
Neah Bay High School