JULIA LYNN
Towson
Summary
Experienced waitress/bartender with over four years of comprehensive expertise in all aspects of restaurant service. Proficient in delivering exceptional customer service, managing high-volume environments, and ensuring efficient, timely, and accurate order fulfillment. Adept at fostering positive dining experiences and maintaining a welcoming atmosphere for guests. Proven ability to work collaboratively with team members and handle multiple tasks under pressure.
Overview
3
3
years of professional experience
Work History
Bartender
Nacho Mama's
05.2024 - 10.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
Waitress
Hennessey's Tavern
05.2023 - 08.2023
- Provided knowledgeable and courteous service, resulting in positive reviews from customers.
- Proficient in handling cash transactions, operating POS systems, and managing financial transactions accurately.
- Maintained a clean and organized work environment, adhering to health and safety standards to ensure a hygienic dining area.
Waitress
Bricco Coal Fired Pizza
05.2021 - 04.2023
- Extensive knowledge of menu items, including ingredients and preparation methods, enabling informed recommendations and upselling opportunities.
- Demonstrated a high level of accuracy in taking orders and delivering food, resulting in few customer complaints.
- Up-sold menu items to increase revenue, resulting in an increase in sales.
- Worked effectively with kitchen staff, bartenders, and other team members to ensure seamless operations and a cohesive team environment.
- Effectively manage and motivate a team of waitstaff to maintain high standards of service, ensuring smooth daily operations and addressing any staffing issues promptly.
- Oversee inventory control processes, including ordering supplies, managing stock levels, and reducing waste to optimize resource use and minimize costs.
Education
Bachelors of Science -
Towson University
12.2024
Skills
- Adaptability
- Leadership
- Multitasking
- Customer Service
- Knowledge of Food Safety
- Motivated Attitude
- Advanced Communication Skills
- Teamwork Skills
Timeline
Bartender
Nacho Mama's
05.2024 - 10.2024
Waitress
Hennessey's Tavern
05.2023 - 08.2023
Waitress
Bricco Coal Fired Pizza
05.2021 - 04.2023
Bachelors of Science -
Towson University
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