Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Julia McDonald

Fallston

Summary

Dynamic and reliable professional with extensive experience in customer service and cash handling at Bed Bath & Beyond. Proven ability to enhance customer satisfaction through effective communication and product recommendations. Skilled in payment and processing procedures, consistently maintaining organized work areas and fostering positive relationships with clients.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Cashier

Bed Bath & Beyond
Huber Heights
08.2016 - 06.2017
  • Maintained work area and kept cash drawer organized.
  • Helped with purchases and signed customers up for rewards program.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Scanned items and checked pricing on cash register for accuracy.
  • Offered customers carry-out service at completion of transaction.
  • Greeted customers promptly and responded to questions.

Caregiver

The Arc Of North Carolina
Hampstead
12.2013 - 01.2014
  • Understood autism spectrum disorder, associated behaviors and optimum treatments.
  • Assisted patients improve social relationships and engagement.
  • Communicated with patients' family members to explain treatment process, answer questions and maintain relationships.
  • Facilitated social interactions between peers by providing verbal prompts or physical guidance when necessary.
  • Provided direct behavioral intervention services to children with autism spectrum disorder and other developmental disabilities.
  • Exercised confidentiality and discretion to maintain HIPAA requirements.
  • Supported clients in developing self-help skills such as dressing, toileting, eating independently .

Behavior Technician

HomeCare Management Corporation
Jacksonville
02.2013 - 08.2013
  • Assisted client with daily living activities such as bathing, dressing, and grooming.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Followed care plan and directions to administer medications.
  • Assisted client with maintaining good personal hygiene.
  • Was trained to use a chair lift for my client.
  • Respected the rights of each individual client while maintaining confidentiality of all personal information.
  • Monitored health and well-being of clients.

Cashier

CVS Pharmacy
Surf City
03.2012 - 01.2013
  • Stocked shelves with merchandise when needed.
  • Greeted customers promptly and responded to questions.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Issued receipts, refunds, credits or change due to customers.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.

Cashier

Sunoco Gas Station
Clarksville
09.2011 - 01.2012
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Maintained work area and kept cash drawer organized.
  • Scanned items and checked pricing on cash register for accuracy.
  • Verified customer age requirement for tobacco purchases.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Welcomed customers, offering assistance to help find store items.

Caregiver

The Arc of Central Chesapeake Region
Towson
08.2011 - 12.2011
  • Consulted with client care team to continually update care plans.
  • Assisted with meal planning to meet nutritional plans.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Drove clients to social outings.
  • Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
  • Drove clients to shop for groceries, and run errands.
  • Built strong and trusting rapport with clients and loved ones.
  • Accompanied clients to social events such as movies or plays.

Sandwich Artist

SUBWAY®Restaurants
Columbia
08.2007 - 01.2010
  • Ensured all menu items were prepared in accordance with health and safety standards.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Operated cash register to accept cash or credit card payment and issue receipt for transaction.
  • Verified orders and bagged items for easy transport.
  • Followed established procedures for handling money transactions accurately.
  • Maintained cleanliness of work area throughout shift.
  • Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Replenished condiments and other supplies at front counter areas.
  • Organized inventory for efficient restocking of products.

Education

High School Diploma -

Atholton High School
Columbia, MD
05-2009

Skills

  • Cash handling
  • Point of sale
  • Customer service
  • Inventory management
  • Visual merchandising
  • Payment processing
  • Customer satisfaction
  • Refund handling
  • Relationship building
  • Receipt issuing
  • Effective communication
  • Credit card transactions
  • Inventory restocking
  • Retail operations
  • Product recommendations
  • Reliable and responsible
  • Product restocking

Affiliations

  • I was part of United Gymnastics team for 10 years.

Certification

  • formally CPR/AED certified

Timeline

Cashier

Bed Bath & Beyond
08.2016 - 06.2017

Caregiver

The Arc Of North Carolina
12.2013 - 01.2014

Behavior Technician

HomeCare Management Corporation
02.2013 - 08.2013

Cashier

CVS Pharmacy
03.2012 - 01.2013

Cashier

Sunoco Gas Station
09.2011 - 01.2012

Caregiver

The Arc of Central Chesapeake Region
08.2011 - 12.2011

Sandwich Artist

SUBWAY®Restaurants
08.2007 - 01.2010

High School Diploma -

Atholton High School

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Julia McDonald