Julianna Myers
Upper Marlboro
Summary
Dedicated barista with proven expertise in delivering exceptional customer service, staff training, and quality control in fast-paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
Universal City
10.2020 - Current
- Prepared high-quality espresso drinks and specialty beverages for customers
- Provided exceptional customer service by greeting customers, taking orders, and addressing concerns effectively
- Trained new baristas on beverage preparation and customer service techniques
- Operated efficiently in fast-paced, high-volume customer service environment while upholding quality standards
- Processed cash transactions accurately, managing payments and registers to ensure smooth operations
Crew Member
Bahama Bucks
Universal City
08.2018 - 12.2020
- Delivered excellent customer service in fast-paced environment, enhancing customer satisfaction.
- Prepared and served diverse frozen treats and beverages to customers.
- Executed cashier duties, including order taking and payment processing, facilitating smooth transactions.
- Trained new crew members on operational procedures and customer service standards.
- Managed inventory and restocked supplies to ensure product availability.
- Completed opening and closing tasks, ensuring workstations were set up and surfaces cleaned.
Education
Associate of Arts - Liberal Arts
Northeast Lakeview College
Universal City, TX05-2021
High School Diploma -
JECA
Universal City, TX05-2021
Skills
- Beverage creation
- Quality control
- Customer service
- Fast-paced operations
- Staff training
- Problem solving
- Effective communication
- Conflict resolution
Certification
CPR certified
Timeline
Barista
Starbucks
10.2020 - Current
Crew Member
Bahama Bucks
08.2018 - 12.2020
Associate of Arts - Liberal Arts
Northeast Lakeview College
High School Diploma -
JECA