Julie Diehl
Woodsboro,MD
Overview
29
29
years of professional experience
Work History
Owner
Diehl Properties, LLC
07.2015 - Current
- Managed day-to-day business operations of rental units.
- Management of leases.
- Communication with renters, HOAs, and service contractors.
- Accounts payable and receivable
- Year-end accounting.
Owner
S & J Enterprises Construction, Inc.
09.1996 - Current
- Oversight and management of a utility construction firm.
- Human Resources.
- Payroll
- Invoicing
- Safety Compliance program development and training.
- Accounts payable and receivable.
- Management of the WSSC Prism portal.
- Marketing of woman-owned, SLMBE awarded firm
- Oversight of the DOT program, including drug testing and fleet management.
- Oversaw project planning and execution, ensuring adherence to timelines and budgets.
- Managed contractor relationships, negotiating terms and maintaining quality standards.
- Implemented safety protocols, enhancing workplace safety and compliance across all projects.
- Developed strategic business plans, driving growth and operational efficiency in construction services.
- Streamlined operations through process improvements, reducing waste and increasing productivity.
- Analyzed market trends to identify new business opportunities and service offerings.
- Cultivated client relationships, resulting in repeat business and referrals through exceptional service delivery.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Trained and motivated employees to perform daily business functions.
- Established foundational processes for business operations.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
- Optimized supply chain operations, negotiating with suppliers to ensure timely delivery of high-quality products.
Director of Quality Improvement & Risk Management
Board of Child Care of the United Methodist Church
09.1998 - 07.2001
- Designed, developed, and led the Continuous Quality Improvement Program for a residential care facility for children.
- Collected and analyzed performance data, including measurable outcomes, to identify areas for improvement and track the effectiveness of quality initiatives.
- Adherence to standards set forth by regulating and accreditation agencies such as COMAR, OSHA, and the Joint Commission through regular audits of medical and clinical records, abstract data, and other measurement sets to ensure compliance with all applicable standards.
- Developed corrective action plans and tracked progress to ensure areas of concern were addressed within specified timelines.
- Education and training of staff on quality control methodologies and industry practices to foster a culture of continuous improvement and safety.
- Worked with cross-functional teams to develop action plans and implement process improvements, ensuring alignment with organizational goals.
- Facilitation of committee meetings across all departments.
- Developed and implemented policies and procedures for the identification, collection, and analysis of risk-related information.
- Evaluated all critical incidents and the use of physical restraints on residents.
- Trained staff in proper documentation of incident reports.
- Created an agency-wide risk management manual.
- Bolstered operational excellence through close collaboration with senior leadership in developing long-term strategic plans related to quality improvement initiatives.
Event Coordinator
National Association of Homes and Services for Children
03.1997 - 09.1998
- Planned and managed large, complex, national conference for an advocacy association.
- Managed vendor relationships, negotiating contracts to optimize service quality and cost-effectiveness.
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed event logistics and operations.
- Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.
- Developed creative marketing materials that generated interest and boosted event attendance.
- Facilitated smooth transitions between event segments by creating detailed schedules and providing clear communication to staff and participants.
- Enhanced attendee experience by meticulously planning and executing event logistics.
- Conducted post-event analysis, identifying areas of improvement for future events.
- Negotiated with venue owners to secure prime locations, aligning with event size, type, and attendee expectations.
- Coordinated attendee registration and logistics, providing on-site points of contact and support.
- Developed and coordinated workshops, public speakers, and informational sessions.
- Coordination of food, beverage, and room blocks.
- Development of program materials, including Caring Magazine.
Education
Master of Arts - Behavioral And Social Research
Hood College
Frederick, MDMaster of Arts - Criminology And Criminal Justice
University of Maryland, College Park
College Park, MDCommunity Service
- Founding Board Member for the Court Appointed Special Advocate Program, Frederick County, MD
- Creator and Co-Chair of Operation Edge Afterschool Program, NMWES
- Chair of Scholarship Committee, NMWES PTA
- Educational Assistant, Boys and Girls Club of Greater Washington Eastern Branch
Timeline
Owner
Diehl Properties, LLC
07.2015 - Current
Director of Quality Improvement & Risk Management
Board of Child Care of the United Methodist Church
09.1998 - 07.2001
Event Coordinator
National Association of Homes and Services for Children
03.1997 - 09.1998
Owner
S & J Enterprises Construction, Inc.
09.1996 - Current
Master of Arts - Behavioral And Social Research
Hood College
Master of Arts - Criminology And Criminal Justice
University of Maryland, College Park