Julie Hankins
Germantown
Summary
Dynamic Business Solutions Advisor with a proven track record at Bank of America, excelling in relationship building and business analysis. Achieved significant cost reductions through strategic assessments and enhanced team productivity by fostering collaboration. Skilled in managing teams and driving operational excellence, consistently exceeding performance goals.
Overview
18
18
years of professional experience
Work History
Business Solutions Advisor
Bank of America
2016.11 - Current
- Developed strategic partnerships to expand product offerings and enhance overall business performance.
- Reduced operational costs by conducting comprehensive assessments and recommending cost-saving initiatives.
- Established clear lines of communication that facilitated the effective exchange of information among team members, resulting in a more harmonious and productive work environment.
- Acquire and deepen small business relationships through face-to-face and phone meetings.
Relationship Manager
Bank of America
2014.07 - 2016.11
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals.
Office Manager
All Wood Flooring
2012.12 - 2014.07
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
Accounts Payable Manager
All Wood Flooring
2011.10 - 2012.12
- Streamlined invoice processing for improved efficiency and reduced processing time.
- Positively interacted with all partners, employees and customers using exemplary communication and interpersonal talents.
Operations Supervisor
Best Buy
2008.02 - 2009.06
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
Education
BBA - Business Administration
Strayer University
Alexandria2015-05
Skills
- Business analysis
- Organizational development
- Associate Development
- Manage a team of individual contributors
- Relationship Building
- Client Management
- Team Collaboration
- Business Risk Management
Accomplishments
- Preferred Development Leadership Program 2025
- 4 time star recognition Award
- Merchant top performer
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Business Solutions Advisor
Bank of America
2016.11 - Current
Relationship Manager
Bank of America
2014.07 - 2016.11
Office Manager
All Wood Flooring
2012.12 - 2014.07
Accounts Payable Manager
All Wood Flooring
2011.10 - 2012.12
Operations Supervisor
Best Buy
2008.02 - 2009.06
BBA - Business Administration
Strayer University
Preferred Development Leadership Program
Formerly known as Market Leader Development Program is a national program providing high potential associates in the Preferred Business division invaluable exposure to essential leadership skills.