JUSTICE COMBS
FROSTBURG,MD
Summary
Retail employee with experience fulfilling cashiering, floor sales and stocking/receiving during the holidays. Offer excellent customer service skills, a “can-do” approach to all tasks and a consistently high level of productivity. Also, experienced Lifeguard versed in keen observation of swimmers and safety protocols. Offered valuable tips and instruction to patrons of various ages to build confidence and strength in water. Strong communicator and team player with superior work ethic. Experienced with overseeing pool operations and ensuring safety compliance. Utilizes leadership skills to manage and train staff effectively, enhancing team performance. Knowledge of emergency protocols and customer service to maintain safe and enjoyable environment for patrons.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Aquatics Supervisor
University of Pittsburgh
08.2025 - Current
- Responded efficiently to emergencies in the aquatics area, following established protocols to ensure the safety of all patrons.
- Enhanced swimmer safety by implementing comprehensive training programs for lifeguards and aquatic staff.
- Reduced accident rates by conducting thorough risk assessments and maintaining a hazard-free pool environment.
- Developed strong relationships with patrons through attentive customer service while addressing concerns or complaints promptly.
- Monitored pH, chlorine, alkalinity, and water hardness and took steps to maintain pool at optimal levels.
- Tracked, organized, and cleaned pool equipment and restocked or replaced inventory to keep pool in good working condition.
- Conducted in-service training, meetings, and conferences to share ideas and plan aquatic programs.
- Implemented and maintained safety standards and deployed first aid, CPR, and other emergency management services.
- Conducted performance evaluations for team members, providing constructive feedback to facilitate growth and professional development.
- Organized staff schedules to maintain appropriate coverage during peak hours as well as off-peak times in compliance with state regulations.
- Assisted in the recruitment, interviewing, hiring, and onboarding processes for new aquatic staff members.
- Supervised aquatic staff and administered performance evaluations to communicate expectations .
AmeriCorps Member
Evergreen Heritage Center
05.2024 - 08.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Research on water filtration devices, sustainable cabins, and sustainable action plan for Allegany College of Maryland
Aquatics Manager
City of Frostburg
03.2024 - 08.2025
- Enhanced program offerings by regularly evaluating participant feedback and making necessary adjustments to meet their needs.
- Enhanced swimmer safety by implementing and enforcing strict pool rules and guidelines.
- Fostered an inclusive culture within staff teams that valued diversity and promoted equal opportunities for professional growth.
- Reduced accidents and incidents by conducting regular facility inspections and maintenance tasks.
- Maintained cleanliness standards throughout the facility contributing towards a welcoming environment for members and guests alike.
- Boosted team morale through effective communication, staff recognition, and fostering a positive work atmosphere.
- Evaluated employee performance regularly, providing constructive feedback and guidance to help them excel in their roles.
- Ensured compliance with all local regulations, health codes, and industry best practices for aquatic facilities management.
- Developed and maintained staffing schedules and organized private pool events to maximize efficiency and customer satisfaction.
Lifeguard
University of Pittsburgh
01.2022 - 08.2025
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Responded to emergency situations in a timely, efficient manner.
Seasonal Sales Associate
Kohl's
11.2020 - 01.2021
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Checked prices for customers and processed items sold by scanning barcodes.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Assisted customers with special services, account updates and promotional options.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Answered questions about store policies and concerns to support positive customer experiences.
Lifeguard
City Of Frostburg
05.2019 - 09.2020
- Observed weather and water conditions and alerted visitors to potential dangers.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR.
- Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
- Provided valuable swim instruction to patrons of various ages to build confidence, strength, and skills in positive learning environment.
- Maximized customer satisfaction by greeting all pool patrons with courtesy and resolving any issues promptly and with positive attitude.
- Monitored safety of all guests in and around swimming pool.
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
- Entered water immediately to pull struggling swimmers to safety.
Education
Bachelor of Science - Environmental Science
University of Pittsburgh
Pittsburgh, PA04-2026
High School Diploma -
Mountain Ridge High School
Frostburg, MD05.2022
Skills
- Multi-tasking strength
- Professional demeanor
- Exceptional Customer Service
- Problem-solving skills
- Relationship building
- First aid proficiency
- Water safety expertise
- Staff training
- Accident prevention
- Emergency response
- AED operation
- Pool management
- Certified lifeguard
Certification
- Licensed lifeguard instructor- 2024-2025
- Professional CPR, First Aid, AED
- Certified Pool Operator
Timeline
Aquatics Supervisor
University of Pittsburgh
08.2025 - Current
AmeriCorps Member
Evergreen Heritage Center
05.2024 - 08.2025
Aquatics Manager
City of Frostburg
03.2024 - 08.2025
Lifeguard
University of Pittsburgh
01.2022 - 08.2025
Seasonal Sales Associate
Kohl's
11.2020 - 01.2021
Lifeguard
City Of Frostburg
05.2019 - 09.2020
Bachelor of Science - Environmental Science
University of Pittsburgh
High School Diploma -
Mountain Ridge High School
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