Justin Burket
Middletown
Summary
Dynamic leader with a proven track record at TGI Fridays, adept in business administration and fostering team loyalty. Excelled in driving business growth, implementing quality management strategies, and enhancing customer satisfaction. Skilled in advertising and marketing, achieving operational excellence, and loss prevention, demonstrating a unique blend of strategic vision and practical execution.
Overview
21
21
years of professional experience
Work History
General Manager/Director Of Operations Delegate
TGI Fridays
09.2013 - Current
- Managed budget implementations, employee evaluations, and contract details.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Developed and implemented strategies to increase sales and profitability.
General Manager
Hard Times Cafe & Cue
09.2003 - 09.2013
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Managed budget implementations, employee evaluations, and contract details.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Implemented operational strategies and effectively built customer and employee loyalty.
Education
High School Diploma -
Middletown High School
Middletown, MD06.1992
Skills
- Business Administration
- Advertising and marketing
- Quality Management
- Loss Prevention
Timeline
General Manager/Director Of Operations Delegate
TGI Fridays
09.2013 - Current
General Manager
Hard Times Cafe & Cue
09.2003 - 09.2013
High School Diploma -
Middletown High School
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