Justin Fabiyi-King
Laurel,MD
Summary
Dynamic Associate Systems Analyst with a robust background in Google Workspace, endpoint management, cybersecurity, automation, and enterprise IT operations. Proven track record in progressive leadership and project management, adept at gathering requirements, developing use cases, and delivering impactful initiatives. Expertise in optimizing and upgrading applications, combined with extensive experience collaborating with senior management to address complex business challenges through innovative technology solutions. Committed to driving efficiency and enhancing organizational performance through strategic IT enhancements.
Overview
9
9
years of professional experience
Work History
Associate Systems Analyst
John S. Connor, Inc.
04.2024 - Current
- Support 140+ employees across nine locations and resolve 25–30 Tier 1/2 tickets weekly.
- Manage endpoint lifecycle including imaging, deployment, inventory, recovery, and recycling.
- Deploy 20-25 enterprise laptops annually.
- Administer Google Workspace, Active Directory, Microsoft 365 Admin Center, GAM, Atera, KnowBe4, Keeper, Huntress, Blumira, ScoutDNS, and Snipe-IT.
- Created 12+ SOPs for onboarding, Google Workspace, and phishing operations.
- Led Windows 11, Nitro PDF, printer/copier, and Dell SupportAssist deployments.
- Implemented Google Drive Desktop backups and GAM email signature deployment.
- Created Automated PhishER response notifications.
- Delivered Keeper training and all new-hire IT onboarding.
- Reduced phishing click rate from 11.9% to 0% through security awareness campaigns.
Store Manager / Notary Public
The UPS Store
01.2022 - 01.2023
Delivery Associate
Amazon DSP
01.2021 - 01.2021
Vehicle Service Agent
Enterprise Rent-A-Car
01.2018 - 01.2020
Education
B.S. - Information Science & Systems
Morgan State University
Baltimore, MD01-2022
Skills
- Google Workspace, GAM, PowerShell, Atera, Snipe-IT, Jira, KnowBe4, PhishER, Keeper, Huntress, Blumira, ScoutDNS, Windows, macOS, Active Directory, Microsoft 365 Admin Center
- Client communication
- Business process improvement
- Application support
- Incident management
- System analysis
- Business process analysis
- Problem-solving
- Interpersonal skills
- Data integration
Timeline
Associate Systems Analyst
John S. Connor, Inc.
04.2024 - Current
Store Manager / Notary Public
The UPS Store
01.2022 - 01.2023
Delivery Associate
Amazon DSP
01.2021 - 01.2021
Vehicle Service Agent
Enterprise Rent-A-Car
01.2018 - 01.2020
B.S. - Information Science & Systems
Morgan State University