JUSTIN MONROE

• Tasked with formulating innovative marketing media designs for company
• Assisted sales department by supplying average cost estimates for purchases to promote up-selling
• Assisted in efficient package re-routing and re-delivery via on-site driving and leveraging the company's FedEx account
• Facilitated communication between different departments within the organization.
• Compiled data from various sources into organized reports for review by management team.

• Processed customer orders, exchanges and returns and kept customers informed about progress.
• Processed sales orders and managed order fulfillment to ensure accurate and timely delivery.
• Provided timely responses to customer inquiries, ensuring high levels of customer satisfaction.
• Performed administrative tasks such as data entry, filing documents.
• Maintained accurate records of all transactions in the CRM system.
• Managed logistics for inbound freight from purchases and outbound freight for sales as required
• Coordinated logistics for trade shows, conferences, and other events as needed.
• Accountable for generating monthly expense report and processing all pre-paid credit card and Paypal transactions

Data Entry:

Accurately entered financial data into spreadsheets and accounting software (Quickbooks, SAGE, Acumatica).

Examples include:

· Generating sales orders and invoices for company sales.

· Generating purchase orders for company purchases.

· Entering payables & receivables (with relevant documentation) in the accounting system

Account Reconciliation: A/R, A/P, Inventory

Invoice Processing: Refined full-cycle invoicing process, coordinating customer billing and vendor payment management, to improve cash flow and maintain solid financial accountability

Expense Reporting: Orchestrated efficient expense management through employee guidance on report preparation and submission, optimizing adherence to corporate policy

Maintaining Financial Records: Streamlined organization of financial documentation, both physical and digital, ensuring efficient retrieval and enhancing data integrity.

Assisting with Month-End and Year-End Closing: Supported the Accounting Manager in the month-end/year-end close process by facilitating journal entries and essential documentation, ensuring timely and accurate financial reporting

Financial Reporting: Generated key financial insights through accounts receivable aging analyses and comprehensive expense summaries to enable informed decision-making

Accounts Payable: Managed vendor payments, optimized payment schedules, and resolved discrepancies to maintain accurate accounts payable

Accounts Receivable: Managed accounts receivable by following up on outstanding invoices, processing customer payments, and maintaining up-to-date, accurate customer account information..

Communication: Interacted with vendors, customers, and employees regarding financial matters.

General Administrative Tasks: Provided comprehensive administrative and operational support, including front-office management and efficient resource procurement, ensuring seamless supply chain functionality and optimizing essential office resources.

• Executed quality control functions in alignment with established Standard Operating Procedures (SOP) and Good Manufacturing Practices (GMP) according to FDA guidelines.
• Coordinated and facilitated the release of individual sterilized loads of disposable and reusable accessory packs and instruments to the warehouse for distribution.
• Analyzed production processes and product specifications to establish quality and reliability standards.
• Maintained accurate records of quality reports, statistical reviews, and relevant documentation.
• Tested functionality, performance and compliance of each product against design specifications to maintain strong development standards and high customer satisfaction.
• Assisted with the product complaint program (non-conformances, sterilizer deviations, etc.) as directed by the QA Supervisor & QA Manager.