Justus Chapman
Bel Air
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Carpenter Apprentice
Justru General Contracting
Bel Air
01.2020 - Current
- Performs repairs on or replacements of: walls, floors, steps,
thresholds, handrails, doors, windows, and associated hardware - Performs complete interior renovations in bathrooms, kitchens and
general areas - Demolition and removal of old interior fixtures & structural
materials - Framing and structural modifications
- Installation of drywall, tile, wood paneling, cabinetry, sinks, toilet,
tubs, showers, and cabinetry - Wood trim and finish work
Minor residential plumbing and electrical work
Finishing and painting of interior and exterior walls, windows, and
doors
Application of wood stains and sealers
Minor/Concrete pouring and finishing
Small patios or porch foundations
Patches and repairs
Exterior wood deck installation and repair
New blind replacements, window and trim repair and replacements
Customer Development Representative
Power Home Remodeling
Silver Spring
02.2026 - 04.2026
- Executed door-to-door outreach to engage potential customers and increase brand awareness.
- Educated residents about product offerings and services available in the area.
- Collaborated with team members to strategize effective knocking routes.
- Recorded interactions and customer preferences daily to enhance personalized service.
- Developed rapport with residents to foster trust and brand loyalty.
- Adapted communication style based on diverse neighborhood demographics.
- Trained new team members on engagement techniques to improve overall team effectiveness.
Sales Associate
HAH Enterprises
Baltimore
08.2025 - 01.2026
- Lead generation: Find and contact potential customers through
methods like cold calling, networking, and using online resources. - Customer engagement: Respond to customer inquiries, provide
information about products and services, and conduct
demonstrations. - Sales and negotiation: Pitch products, highlight their benefits,
negotiate contract terms and prices, and close deals to meet or
exceed sales goals. - Relationship management: Build and maintain relationships with
new and existing clients, ensure customer satisfaction, and handle
complaints or issues.
Construction Technician
Ecs Ltd
Aberdeen
01.2025 - 08.2025
- Conduct observation, testing, and sampling of materials, including
soils, aggregates, and concrete on construction materials testing
project sites; Execute tasks based on project requirements under the guidance of senior technicians, staff professionals, and project
managers. - Conduct routine field and/or laboratory tests for soils, aggregates,
and concrete using various methodologies and testing equipment
following industry standards and compliance. - Perform calculations and data reduction based on sampling, test
results, and inspection; May assist with calculations, drafting, and
other administrative duties as requested. - Maintain daily communication with site contractors, fellow
technicians, and project managers; Communicate changing site
conditions and additional requested testing to supervisor; Attend
project meetings as requested; Assist with organization of field
equipment and notify supervisor of broken or missing equipment as
needed.
Cashier
Burlington
bel air
11.2024 - 01.2025
- Operated cash register efficiently during busy hours.
- Accurately scanning products and ensuring correct pricing.
- Accepting cash, credit, debit, or other forms of payment.
- Calculating and returning the correct change for cash transactions.
- Handling returns, exchanges, and refunds according to store policy.
Porter
Buick GMC
Abingdon
02.2024 - 05.2024
- Responsible for moving vehicles around the dealership lot, moving
cars to and from service bays, parking them in designated areas,
and ensuring proper placement for display and customer pick-up. - Washing the exterior, cleaning the interior, addressing any paint
defects. - Relocated vehicles between dealership areas to streamline access and improve operational flow.
- Placed stickers and signs on vehicles to enhance visibility and promote special offers.
Loader/Stocker
Ace Hardware
Bel Air
09.2023 - 01.2024
- Managed material organization and placement, adhering to
company procedures, improving storage efficiency and accessibility. - Coordinated timely and accurate deliveries, meeting critical
deadlines for material distribution. - Maintained responsibility for securing freight in trailers, ensuring
safe and compliant transport of goods. - Provided amazing customer service, made keys, brought orders to
customer vehicles. - Maintained a clean and presentable store, blocking and facing,
stocking, and organizing products on the sales floor.
Education
High School Diploma -
Woodlawn Highschool
Baltimore, MD06-2022
Skills
Customer service
Communication
Driver's license
Material organization
Delivery coordination
Positive attitude
Energetic
Attentive listening
Efficiency
Adherence to company
procedures
Fast-paced retail
environments
Accurate time estimations
Accurate material estimations
Work reports
Proposals
Physical fitness
Regular exercise
Construction
Hand Tools
Power Tools
Carpentry
Heavy equipment operation
Forklift
Warehouse experience
Sales
- Blueprint reading
Google Docs
PowerPoint
Word
Computers
Data entry
Ability to work flexible shifts
Timeline
Customer Development Representative
Power Home Remodeling
02.2026 - 04.2026
Sales Associate
HAH Enterprises
08.2025 - 01.2026
Construction Technician
Ecs Ltd
01.2025 - 08.2025
Cashier
Burlington
11.2024 - 01.2025
Porter
Buick GMC
02.2024 - 05.2024
Loader/Stocker
Ace Hardware
09.2023 - 01.2024
Carpenter Apprentice
Justru General Contracting
01.2020 - Current
High School Diploma -
Woodlawn Highschool