Justyna Scaccio
Perry Hall
Summary
PROGRAM MANAGER WITH 10+ YEARS LEADING FEDERAL AND COMMERCIAL PROGRAMS, DRIVING LOGISTICS, FACILITIES, AND LARGE-SCALE OPERATIONAL INITIATIVES. KNOWN FOR MANAGING MULTIMILLION-DOLLAR CONTRACTS, IMPROVING OPERATIONAL EFFICIENCY IN REGULATED ENVIRONMENTS, AND DELIVERING MEASURABLE GAINS IN PERFORMANCE, COST CONTROL, AND CUSTOMER SATISFACTION.
Overview
20
20
years of professional experience
Work History
Program Manager
LINCHPIN SOLUTIONS
05.2021 - Current
- Program Manager for the Logistical Depot Support Services (LDSS-3) contract, supporting 24/7 SATCOM Maintenance Center operations in accordance with the PWS, including logistics, engineering, cybersecurity, and facilities.
- Led planning and execution of a 22,500+ sq ft office and warehouse renovation, aligning facility upgrades with contract requirements, security standards, and operational needs.
- Oversaw CONUS and OCONUS warehouse operations, ensuring compliance with government property, inventory accountability, and IUID requirements.
- Directed improvements to asset tracking, inventory accuracy, and inbound/outbound workflows, increasing audit readiness and data reliability.
- Managed contract funding, burn rates, and run-out projections; identified shortfalls and supported modification requests for labor and ODCs.
- Served as primary liaison between internal leadership, government COR/PMs, and external vendors to manage scope, schedule, risk, and funding constraints.
- Developed and delivered executive summaries, dashboards, PMRs, and recurring status reports to government and internal stakeholders.
- Led cross-functional teams across logistics, engineering, IT, and facilities, supervising up to 27 personnel across multiple locations.
- Partnered with executive leadership to establish program baselines, financial metrics, and standardized processes across company programs.
- Successfully executed accelerated project timelines, completing a customer-requested compressed schedule two weeks ahead of plan.
- Recognized as 2021 Employee of the Year for excellence in performance, customer focus, and operational leadership.
Project Manager
ReliaSource, Inc
08.2015 - 05.2021
- Responsible for budgeting and forecasting, expense reporting, risk management, status reporting and execution.
- Forecasted, scheduled, and monitored project timelines, personnel performance and cost efficiency.
- Collaborated with Stakeholders from Dell and Social Security Administration.
- Led, directed, and motivated a team comprised of over 700 nationwide management, exempt and non-exempt employees.
- Conduct research and data collection to produce materials as necessary to complete special projects and price quotes.
- Managed all aspects of federal and civilian multi-year client contracts ranging from over 3,000 CONUS and OCONUS sites with values of $5 million dollars annually.
- Cultivated and negotiated improved contracts with 20+ vendors, resulting in improved profitability.
- Led the end-to-end project for the GEF2C Army contract for CONUS and OCONUS locations.
Project Manager
Educate Online
09.2011 - 07.2012
- Managed all phases of over 100 district-wide educational contracts, ensuring all educational and contractual requirements were met.
- Designed and implemented several types of marketing strategies, campaigns, and collateral development.
- Developed and presented program briefings to Superintendents, Principals, and to Clients at the state Department of Education.
- Managed 114 different contracts containing over 4,500 students.
- Increased year-over-year sales growth by 39% and student conversion rates from 75% to 82.5.
Officer – Team Leader
Bank of America
09.2006 - 01.2011
- Received Leadership Award of Excellence for 2010 performance.
- Managed 25-30 associates with diverse responsibilities in a fast-paced contact center.
- Provided essential feedback and mentor sessions to develop and train associates.
- Managed in an inward unsecured debt collection – handled 28,000 calls monthly.
- Participated in Associate Experience Team and Associate Development Program.
- Achieved associate satisfaction engagement score of 86% vs Peer average 71% in 2010.
- Selected to participate in a Leadership Development Program.
Education
Associate Degree -
Essex Community College
01-2003
Skills
- Program & Contract Management (Federal)
- Facilities & Infrastructure Oversight
- Logistics & Warehouse Operations (CONUS/OCONUS)
- Budgeting, Forecasting & Funding Run-Out
- Remote Team Management
- Executive Reporting & PMRs
- Team Leadership (Onsite & Remote)
- Risk Management & Mitigation
- Government Stakeholder Engagement (COR / PM)
Timeline
Program Manager
LINCHPIN SOLUTIONS
05.2021 - Current
Project Manager
ReliaSource, Inc
08.2015 - 05.2021
Project Manager
Educate Online
09.2011 - 07.2012
Officer – Team Leader
Bank of America
09.2006 - 01.2011
Associate Degree -
Essex Community College