KADEJA FLOWERS
Silver Spring
Summary
Detail-oriented healthcare professional with strong experience in medical record review, billing support, insurance verification, and documentation accuracy. Background includes reimbursement-focused work supporting Medicare, audits, and HEDIS, combined with hands-on clinical and administrative experience. Adept at analyzing documentation to ensure claims accuracy, regulatory compliance, and proper reimbursement.
In addition to leveraging hands-on experience in patient care, patient record management, medical terminology, and clinical support, with strong focus on teamwork and achieving optimal patient outcomes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
First Call Urgent Care
Fulton, MD
03.2023
- Supported front-end documentation and insurance verification processes
- Maintained accurate patient records for billing and reimbursement purposes
- Assisted with scheduling and administrative workflows
Program Assistant
Equus Workforce Solutions
Silver Spring, MD
11.2024 - Current
- Maintained detailed client records and program documentation
- Performed high-volume data entry with strong attention to accuracy
- Supported compliance, reporting, and administrative audits
Certified Medical Assistant
Briggs Chaney Walk-In Clinic
Silver Spring, MD
01.2023 - 02.2025
- Reviewed and documented patient encounters to support accurate coding and reimbursement
- Verified insurance eligibility and assisted with patient billing inquiries
- Ensured clinical documentation met payer and compliance requirements
- Entered and maintained accurate records within EHR systems
- Supported providers by preparing documentation used for billing and claims submission
- Maintained strict HIPAA and OSHA compliance
Review Specialist II
Inovalon
Columbia, MD
10.2016 - 12.2019
- Reviewed and abstracted medical records across multiple EMR platforms
- Ensured documentation supported accurate reimbursement and billing compliance
- Supported Medicare reviews, audits, and HEDIS measures
- Identified documentation gaps impacting claims and quality metrics
- Maintained adherence to payer guidelines and regulatory standards
Education
Graduate Certificate - Medical Assisting
Howard Community College
General Studies
Southern New Hampshire University
Hooksett, NHSkills
- Reimbursement & Claims Support
- Medical Record Review & Abstraction
- Medicare & HEDIS Support
- Billing & Coding Support (ICD-10, CPT)
- Insurance Verification & Eligibility
- Denials Prevention & Documentation Accuracy
- Audit & Compliance Support
- EHR / EMR Systems
- Data Entry & Quality Assurance
- HIPAA & Regulatory Compliance
- Medical terminology
- Phlebotomy
Certification
- Certified Clinical Medical Assistant (NHA)
- CPR / BLS — American Heart Association
Timeline
Program Assistant
Equus Workforce Solutions
11.2024 - Current
Certified Medical Assistant
First Call Urgent Care
03.2023
Certified Medical Assistant
Briggs Chaney Walk-In Clinic
01.2023 - 02.2025
Review Specialist II
Inovalon
10.2016 - 12.2019
Graduate Certificate - Medical Assisting
Howard Community College
General Studies
Southern New Hampshire University