Adaptable student with a background in customer service and educational support. Who has strong listening skills and Leadership, contributing to effective teamwork and open mind that can help with positive outcomes.
Overview
2
2
years of professional experience
Work History
Welcome Desk Attendant
Merritt Clubs
Baltimore
06.2024 - Current
Coordinated member check-ins and streamlined entry processes for efficient visitor flow.
Welcomed members and guests with a friendly demeanor, enhancing first impressions.
Answered phone calls and addressed inquiries promptly, ensuring member satisfaction.
Provided information about club amenities and services offered.
Maintained a clean and organized welcome area for visitors.
Pediatric Oncology Shadow
John Hopkins Hospital/Dr.Maiarana
Baltimore
01.2026 - 01.2026
Learn how to effectively communicate with the nurses throughout the day.
Ensured patients had necessary preparations in place for upcoming treatments.
During my time shadowing I learned about pediatric B cell lymphoblastic.
Learned and watch the Doctor deal with a patient that had optic glioma, ALL & ITPR3 deficiency (one out of 6 people with it in the world).
Learn how to properly put on sterile gear before a procedure.
Gained knowledge on performing lumbar procedures under supervision.
Teaching Assistant
Director of Kipp Forward
Baltimore
06.2025 - 08.2025
Facilitating a daily advisory section of 10-15 students.
Supported lesson planning and design for daily advisory lessons, enhancing engagement with tailored materials.
Holding students accountable for assignment completion and active, appropriate participation in KIPP Forward sessions and UB classes.
Providing feedback/observations about student progress to KIPP Forward Instructors and staff
Coaching participants through decision making and problem solving strategies
Completing KIPP Forward session/UB classroom/Youth Works feedback forms based on observations of teaching groups
Participating in weekly curriculum planning and Teaching Assistant meetings
Modeling professional attire, habits, and behaviors
Education
Associate of Science - Biochemistry
The Community College of Baltimore County
Catonsville, MD
05-2026
Bachelor of Science - Biochemistry & Molecular Biology
Umbc
Baltimore, MD
04-2026
Skills
Customer service
Communication skills
Listening skills
Team collaboration
Decision-making
Problem-solving strategies
Initiative-taking
Cash handling experience
Microsoft Office Suite
Data analysis
Research methods
Educational support
Timeline
Pediatric Oncology Shadow
John Hopkins Hospital/Dr.Maiarana
01.2026 - 01.2026
Teaching Assistant
Director of Kipp Forward
06.2025 - 08.2025
Welcome Desk Attendant
Merritt Clubs
06.2024 - Current
Associate of Science - Biochemistry
The Community College of Baltimore County
Bachelor of Science - Biochemistry & Molecular Biology