Kadence Baker
Middle River
Summary
Responsive team leader with strong sales background combined with motivational and encouraging style. Talented trainer, problem-solver and planner takes on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.
Overview
4
4
years of professional experience
Work History
Assistant Front End Manager
Giant Food
Nottingham
01.2023 - Current
- Supervised daily front end operations to ensure smooth customer service.
- Trained new cashiers on register systems and customer interaction protocols.
- Managed cash handling procedures to maintain accuracy and security standards.
- Resolved customer inquiries and complaints to enhance satisfaction levels.
- Ensured all employees followed safety regulations while performing their duties.
- Resolved customer complaints in a professional manner.
- Resolved customer complaints promptly and efficiently.
- Assisted customers with product selection, inquiries, and checkout processes.
- Performed basic maintenance tasks such as stocking shelves or cleaning counters.
- Provided feedback to management on team performance and areas for improvement.
- Inspected checkout lanes periodically to verify accuracy of pricing information.
- Managed daily operations of the front end area including opening and closing duties.
Retail Sales Associate
TJX Companies
Nottingham
08.2021 - 06.2022
- Assisted customers in locating products and answering inquiries.
- Maintained store presentation by organizing merchandise and ensuring cleanliness.
- Collaborated with team members to restock shelves and manage inventory levels.
- Provided product knowledge to customers, enhancing their shopping experience.
- Handled returns and exchanges while following company policies.
- Participated in training new staff on store procedures and customer service standards.
- Monitored sales floor for customer needs, offering assistance proactively.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Education
High School Diploma -
Chesapeake High School
Essex06-2022
Skills
- Cash handling
- Employee training
- Customer service
- Checkout management
- Sales reporting
- Product knowledge
- Problem solving
Timeline
Assistant Front End Manager
Giant Food
01.2023 - Current
Retail Sales Associate
TJX Companies
08.2021 - 06.2022
High School Diploma -
Chesapeake High School
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