Kadie Meltz
Huntingtown
Summary
Experienced with coordinating and managing multiple projects simultaneously. Utilizes effective communication and organizational skills to ensure seamless project execution. Track record of implementing process improvements and achieving project milestones.
Overview
10
10
years of professional experience
Work History
Program Manager, Assignments
Office of the Secretary of Defense
04.2024 - Current
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Managed cross-functional teams across 5 military branches for successful project completion within deadlines and budgets.
Administrative Operations Manager
Headquarters United States Air Force
02.2022 - 04.2024
- Implemented performance management systems to track employee progress and set clear expectations for success.
- Provided ongoing professional development opportunities for staff members through training programs or workshops.
- Successfully managed multiple high-priority projects simultaneously while maintaining attention to detail and meeting deadlines.
- Streamlined administrative processes by implementing new software and training staff to improve efficiency.
- Assessed current workflow processes to identify inefficiencies and recommend improvements that led to an increase in overall productivity.
- Reduced operational costs by identifying wasteful spending and reallocating resources for maximum impact.
Administrative Operations Manager
United States Air Force
03.2020 - 02.2022
- Implemented effective communication strategies within the organization, ensuring information was shared efficiently between departments.
- Developed and implemented standard operating procedures, ensuring consistency across all departments.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
- Developed and implemented strategies to maximize customer satisfaction.
- Interacted well with customers to build connections and nurture relationships.
Administrative Support Specialist
United States Air Force
02.2019 - 03.2020
- Boosted team productivity by organizing workflow, assigning tasks, and monitoring performance.
- Collaborated with cross-functional teams to ensure smooth project execution and timely completion.
- Strengthened internal communication by managing correspondence, distributing information, and maintaining an updated contact database.
- Enhanced office efficiency by streamlining administrative processes and implementing time-saving tools.
Assignments Manager
United States Air Force
02.2017 - 02.2019
- Served as primary point of contact for assignment policy guidance, mentoring service members on career progression and transition opportunities.
- Managed career assignments and placement for over 8,000 personnel, aligning talent with mission requirements while balancing individual development goals and organizational needs.
- Maintained a high level of confidentiality and professionalism while handling sensitive personnel matters.
- Developed and improved internal processes for assignment tracking and reporting, enhancing efficiency and decision-making.
Customer Support Manager
United States Air Force
11.2015 - 02.2017
- Managed a team of customer support representatives, providing ongoing training and development opportunities.
- Established a positive work environment for the support team, fostering open communication channels and boosting employee morale.
- Streamlined the customer support process for faster resolution times and improved customer experience.
- Implemented knowledge management systems that enabled representatives to quickly access information needed to resolve customer issues effectively.
- Elevated customer satisfaction and loyalty by taking ownership of customer issues and following through to resolution.
Education
Human Resources Management
Community College of The Air Force
Montgomery, AL01-2024
Skills
- Project management
- Detail-oriented
- Interpersonal skills
- Stakeholder communications
- Customer service
- Active listening
- Data entry
- Works Well Under Pressure
- Verbal and written communication
Timeline
Program Manager, Assignments
Office of the Secretary of Defense
04.2024 - Current
Administrative Operations Manager
Headquarters United States Air Force
02.2022 - 04.2024
Administrative Operations Manager
United States Air Force
03.2020 - 02.2022
Administrative Support Specialist
United States Air Force
02.2019 - 03.2020
Assignments Manager
United States Air Force
02.2017 - 02.2019
Customer Support Manager
United States Air Force
11.2015 - 02.2017
Human Resources Management
Community College of The Air Force
Similar Profiles
Elisa MoskowitzElisa Moskowitz
Chief of Staff and Associate Director for Management, Performance Improvement Directorate, Office of the DoD Director for Administration & Management at U.S. Civil Service, Office of the Secretary of DefenseChief of Staff and Associate Director for Management, Performance Improvement Directorate, Office of the DoD Director for Administration & Management at U.S. Civil Service, Office of the Secretary of Defense
John HashemJohn Hashem
Board Director/Military Executive, Major General at Office of the Secretary of Defense (OSD)Board Director/Military Executive, Major General at Office of the Secretary of Defense (OSD)
Eugene OliverEugene Oliver
Mass Communications Specialist at Office of The Secretary of DefenseMass Communications Specialist at Office of The Secretary of Defense
DYLAN BROTHERTONDYLAN BROTHERTON
Transformer Tester at Pepco HoldingsTransformer Tester at Pepco Holdings
Sydney BarrettSydney Barrett
Manager at Aarcon ReignManager at Aarcon Reign