Kaeli Crandall
Pasadena
Summary
Dynamic hospitality professional with a proven track record at Texas Roadhouse, excelling in customer service and conflict resolution. Adept at managing schedules and enhancing team collaboration, I consistently ensured customer satisfaction and maintained a welcoming environment. My attention to detail and efficient service delivery contributed to a positive dining experience for all patrons.
Overview
2
2
years of professional experience
Work History
Hospitality Worker
Texas Roadhouse
Pasadena
11.2023 - Current
- Maintained cleanliness and organization of dining areas.
- Supported team members during busy service times.
- Resolved customer inquiries with friendly communication.
- Followed safety and sanitation guidelines consistently.
- Served food and drinks to customers in a timely manner.
- Provided customer service to ensure satisfaction throughout their dining experience.
- Resolved customer complaints professionally while maintaining a friendly attitude towards patrons.
Front Desk Receptionist
Chesapeake Salons
Pasadena
10.2024 - 04.2025
- Greeted clients warmly and assisted with check-ins and appointments.
- Managed phone calls, scheduling, and inquiries for salon services.
- Coordinated service bookings with stylists to optimize daily schedules.
- Processed payments using salon management software efficiently.
- Maintained cleanliness and organization of the reception area and retail displays.
Education
Some College (No Degree) - General Studies
Anne Arundel Community College
Arnold, MDSkills
- Customer service
- Conflict resolution
- Time management
- Team collaboration
- Scheduling management
- Attention to detail
Timeline
Front Desk Receptionist
Chesapeake Salons
10.2024 - 04.2025
Hospitality Worker
Texas Roadhouse
11.2023 - Current
Some College (No Degree) - General Studies
Anne Arundel Community College
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