Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kahlif Edwards

Waldorf,MD

Summary

Highly motivated and dedicated professional seeking a full-time position to leverage strong interpersonal skills, adeptness in routine maintenance, excellent time management, and problem-solving ability. Proven track record of organization and reliability, excelling in managing multiple priorities with a positive attitude. Willing to take on additional responsibilities to contribute to team success in achieving goals.

Overview

16
16
years of professional experience

Work History

Senior Sales Account Representative

Bozick Distributors
04.2022 - Current
  • Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
  • Offered immediate technical support.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Help with the cleanup of hazardous spills at the transportation facility.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Conduct quality audits for more than 150 accounts.
  • Manage sales and distribution for over 150 bars and corporate chain restaurants.
  • Oversee merchandising, signage, and marketing displays.
  • Implement after-hours promotions to enhance distribution of sellable items.
  • Serve as a delivery driver.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.

Merchandiser

Coca Cola
10.2021 - 04.2022
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Verified products appeared at correct locations in proper quantities.
  • Located and removed radioactive materials, contaminated fuel.
  • Interpreting technical drawings and diagrams for shipments.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Distribute inventory across major corporations in Maryland.
  • Oversee the management of sellable display items.
  • Organizing the warehouse to improve processes and reduce damages and shortages Contributing to a positive work environment.

Senior Field Service Representative

Premium Distributors
05.2019 - 06.2020
  • Rotated stock rooms, Reported inventory, Input sales orders, Merchandised Displays, Delivered promotional items/Products.
  • Warehouse Management Systems and Safety Procedures.
  • Provide feedback on market trends, customer preferences, and competitive activities to help inform product development and marketing strategies.
  • Work closely with internal teams, including sales and logistics, to communicate customer needs and ensure smooth distribution processes.
  • Executed billing tasks and recorded information in company databases.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Utilized knowledge of customer experience to create specialized plans for customer retention.
  • Worked alongside global business leader to deploy new training strategies.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.

Sales Associate

Regency Furniture
08.2016 - 03.2019
  • Communicated with clients to find and design layout best suited for client needs and location.
  • Researched furniture materials and suggested pieces to clients based on budget and want.
  • Used blueprints to best design furniture layouts for homes and apartments, presenting these layouts to clients for review and approval.
  • Work closely with team members to achieve sales goals, share insights on customer preferences, and assist in inventory management.
  • Engage with customers post-purchase to ensure satisfaction, encourage repeat business, and gather feedback. Which allows me to have strong communication skills.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Drove team revenue totals by being in the top 5% of sellers.
  • Maintained detailed files on past transactions and designs for budget and future reference.
  • Maintain in-depth knowledge of furniture products, styles, materials, and current trends to effectively educate customers and guide their selections.

Allocation and Replenishment Manager 

Bed Bath & Beyond
04.2014 - 06.2016
  • Organize & Maintain Multiple Stockrooms, Scan Inventory, Replenish Items Sold "Everyday", Manage Replenishment Crew.
  • Prepared precarious containers for long-distance shipping and coordinated transportation with contractors.
  • Kept department operating in line with management objectives by translating directions into actionable policies at employee level.
  • Work closely with sales associates and management to align replenishment efforts with store promotions and seasonal demands.
  • Generate inventory reports and analyze data to identify trends, discrepancies, and opportunities for improvement.
  • Implement and enforce security measures to prevent inventory loss and ensure compliance with company policies.
  • Schedule and oversee the timely restocking of shelves, ensuring product availability and optimal presentation.
  • Pulled out-of-date, damaged or returned opened items to report to supervisor.
  • Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.

Stock Room Manager/Key Holder

Sport Zone Elite
11.2010 - 10.2013
  • Ensure adherence to company policies, health, and safety regulations within the store and stockroom.
  • Train and supervise sales and stockroom staff, providing guidance and support to ensure efficient operations.
  • Oversee stockroom operations, including receiving, organizing, and replenishing inventory. Monitor stock levels and assist with ordering as necessary.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.

Cashier/Team Leader

McDonald's
08.2009 - 11.2010
  • Oversee cashiers and other staff during shifts, ensuring tasks are completed efficiently.
  • Address customer inquiries, resolve complaints, and provide a positive shopping experience.
  • Manage cash registers, ensure accurate transactions, and oversee cash handling procedures.
  • Supervised a team of 10 crew members.
  • Ensure adherence to company policies, health, and safety regulations.
  • Monitor for theft or fraud and implement security measures as necessary.
  • Prepare and make daily cash deposits, ensuring accuracy in reporting.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.

Education

Business Communications

College of Southern Maryland
La Plata, MD

High School Diploma -

Friendly High School
Ft. Washington, MD
05.2011

Skills

  • Comprehension
  • Equipment Repair
  • Diagnosis-related group
  • Microsoft Suites
  • Forklift Operations
  • Critical thinking
  • Policy Development
  • Blueprints and Diagrams
  • Regulatory Compliance
  • Auditing skills
  • Relationship cultivation
  • Retention

Timeline

Senior Sales Account Representative

Bozick Distributors
04.2022 - Current

Merchandiser

Coca Cola
10.2021 - 04.2022

Senior Field Service Representative

Premium Distributors
05.2019 - 06.2020

Sales Associate

Regency Furniture
08.2016 - 03.2019

Allocation and Replenishment Manager 

Bed Bath & Beyond
04.2014 - 06.2016

Stock Room Manager/Key Holder

Sport Zone Elite
11.2010 - 10.2013

Cashier/Team Leader

McDonald's
08.2009 - 11.2010

Business Communications

College of Southern Maryland

High School Diploma -

Friendly High School

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Kahlif Edwards