Kai Ridenour
Thurmont,MD
Summary
Dynamic food service leader with a proven track record at Liberty Mountain Resort, enhancing operational efficiency and customer satisfaction. Skilled in technical troubleshooting and cross-team collaboration, I successfully implemented improvements that streamlined processes and elevated service quality. Adept at training staff and optimizing inventory management for peak performance and at the same time, obtaining an education in computer systems and technology.
Overview
4
4
years of professional experience
Work History
Food Service Leader
Liberty Mountain Resort
10.2025 - Current
- Assisted with the daily operations of the restaurant by reviewing inventory levels, monitoring the delivery of supplies, inspecting food preparation, and orienting the kitchen and dining crew on procedures, store cleanliness, and new items or promos.
- Troubleshot cash registers and computer systems experiencing slowdowns, crashes, and data loss.
- Supervised and trained 10 plus personnel in high-quality operations.
- Monitored temperatures on the serving line and refrigerator equipment to promote proper food storage and safety.
- Evaluated restaurant procedures and policies to achieve efficient and effective operations.
- Identified and implemented enhancements to customer service and communication to improve efficiency and customer satisfaction.
Prep Cook
Liberty Mountain Resort
10.2023 - 10.2025
- Trained and assisted new kitchen staff members.
- Wash, peel, and cut fruits and vegetables in advance to save time on food preparation.
- Suggested actionable improvements to streamline training procedures.
- Managed opening and closing shift kitchen tasks.
- Maintained a clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Preserved the freshness of food by storing it in designated containers and storage areas within the freezer or refrigerator.
- Received 1 to 3 shipments a week and placed items on proper shelves to restock and organize the restaurant pantry.
Food and Beverage Assistant
Liberty Mountain Resort
10.2021 - 10.2023
- Maintained stock levels of cups, lids, straws, and condiments throughout the shift.
- Trained new staff members on company policies and procedures.
- Collaborated with other food and beverage attendants to provide prompt, smooth, and excellent service.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards. for hundreds of guests every day.
Education
High School Diploma -
Catoctin High School
Thurmont, MD06-2026
Associate of Science - STEM TECHNOLOGY
Frederick Community College
Frederick, MD05-2026
Skills
- Systems analysis
- SQL & Database Fundamentals
- API & System Integrations
- Technical Troubleshooting
- Jira & Ticketing Systems
- PCI/SOX Compliance Basics
- Analytical Problem Solving
- Project Prioritization
- Cross-Team Collaboration
- Unit Testing
Accomplishments
Obtained an Associate's degree alongside a High School diploma through Acceptance into an early college program Managing both Coursework from both schools.
Timeline
Food Service Leader
Liberty Mountain Resort
10.2025 - Current
Prep Cook
Liberty Mountain Resort
10.2023 - 10.2025
Food and Beverage Assistant
Liberty Mountain Resort
10.2021 - 10.2023
High School Diploma -
Catoctin High School
Associate of Science - STEM TECHNOLOGY
Frederick Community College