Kaitlin Trice
Columbia
Summary
Senior Sales Representative with a strong history of exceeding sales goals, generating over $20 million in annual revenue for a top national home builder. Skilled in managing client appointments, both virtual and in-person, while effectively handling a high volume of customer inquiries. Proficient in negotiating contracts and pricing, aligning customer needs with company objectives, and maintaining an organized CRM pipeline to track leads and schedule appointments.
Overview
19
19
years of professional experience
Work History
Senior Sales and Marketing Representative
NVR, Inc
04.2007 - Current
- Achieved Sales & Marketing Representative of the Year for 2024 and received numerous quarterly sales awards.
- Consistently exceeded sales quotas: 120% in 2023, 133% in 2024, and 107% in 2025.
- Produced an average yearly sales volume of over $20 million.
- Drove community-level sales operations, enhancing performance and customer satisfaction through collaboration.
- Trained and mentored team members on new processes and service standards across locations.
- Championed CRM adoption, leveraging techniques to improve lead conversion and reporting.
- Applied consultative sales techniques to optimize partner outcomes and increase revenue growth.
- Facilitated strategic sales process adoption and operational changes as a recognized leader.
- Built lasting partner relationships, maximizing lifetime value through exceptional service.
Education
Bachelor of Arts - Communications
Shippensburg University
Shippensburg, PASkills
- Team coaching and performance optimization
- Leadership development
- Consultative sales
- Community marketing initiatives
- CRM management
- Executed community-level marketing initiatives to drive sales
- Customer experience strategy
- Lead conversion
- Client relationship management
- Operational strategy implementation
- Market analysis
- Cross-functional collaboration
Technology Tools
- CRM Systems & pipeline management
- Canva
- BombBomb and e-blast marketing
Awards Recognition
- Sales & Marketing Representative of the Year (2024)
- Sales Representative of the Quarter – 15+ Times
- President’s Club Award Recipient
- Customer Service Excellence Awards 10+ Times
- NVR Mortgage Awards for performance, collaboration, and operational leadership 5+ Times
Timeline
Senior Sales and Marketing Representative
NVR, Inc
04.2007 - Current
Bachelor of Arts - Communications
Shippensburg University