Kaitlyn Holston

Achieved timely scheduling of estimates and successful lead sales for home cleaning services. Enhanced client satisfaction by effectively managing cleaning requests. Streamlined QuickBooks operations and ensured adherence to tax obligations in line with WV state laws. Optimized inventory ordering and truck loading processes for daily job efficiency. Cultivated strong networks with customers and industry partners to expand business opportunities. Maintained legal compliance through proactive communication with state treasury and regulatory offices. Delivered customized cleaning solutions by following detailed checklists for individual client needs. Executed thorough cleaning tasks including dusting, vacuuming, mopping, and sanitizing kitchens and bathrooms. Addressed additional tasks such as laundry, bed making, and organization, reflecting high standards of professionalism and attention to detail. Enhanced customer satisfaction through effective supply management and exceptional service delivery.

Supported daily program operations through staff scheduling and training initiatives. Assisted in maintaining client safety and well-being by managing incidents and handling documentation. Coordinated resources, including vehicles, and administered medication as necessary to meet program goals.

Assisted teachers with curriculum implementation and supported students with special needs in general education classrooms. Provided one-on-one and small group academic support to promote independent learning. Applied accommodations and modifications from students' IEPs to facilitate access to the curriculum. Supported the development of behavior management strategies to create a positive classroom environment. Collaborated with lead teacher to collect and analyze student progress data for individualized educational plans.

Led initiatives to support students with autism spectrum disorders through the implementation of behavior intervention plans and social skills training. Conducted comprehensive functional behavior assessments and crafted behavior intervention plans to effectively address challenging behaviors. Utilized evidence-based strategies, such as applied behavior analysis (ABA), resulting in significant improvements in social and communication skills. Collaborated with a multidisciplinary team to design individualized treatment plans and track student progress. Provided guidance during community outings and facilitated peer interactions to enhance social integration. Promoted socialization and belonging through support during inclusive activities.

Oversaw order management for parts and job supplies, ensuring timely placement and retrieval. Managed phone communications and directed operators to job sites efficiently. Coordinated scheduling of estimates and maintained customer follow-up processes. Supervised payroll, accounts payable, and accounts receivable functions. Streamlined filing processes for DOT reports. Led general labor efforts at job sites. Executed estimates across the MD/VA region.