Summary
Overview
Work History
Education
Skills
Certification
Internships
Timeline
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Kaitlynn Keenan

North East

Summary

Dynamic and dependable professional with a strong background in customer service and teamwork at Terumo Medical Corporation. Recognized for attention to detail and effective communication, I excel in fast-paced environments, ensuring safety and quality. Committed to delivering exceptional service and enhancing team collaboration in fast-paced environments. While my experience outside of schooling is limited, I intend to use all the skills gained throughout various jobs and experiences to enhance my search for a Medical Assistant position.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Utility Worker

Terumo Medical Corporation
09.2021 - Current
  • Contributed to a positive work environment through effective communication and collaboration with colleagues across various departments.
  • Verified that all safety procedures were followed while working on utility systems.
  • Assisted in training new hires on company procedures, safety guidelines, and job-specific tasks to ensure a consistent level of service quality across the workforce.
  • Maintained safety standards by adhering to company policies and procedures during daily tasks.

Server/Food Runner

The Rivershack/The Wellwood
07.2016 - 09.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Barista

Dunkin Donuts
02.2020 - 06.2020
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.

Sales Associate

Olympia Sports Inc.
08.2018 - 01.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

Associate Degree in Nursing - Nursing

Cecil College
North East, MD
08-2026

High School Diploma -

Perryville High School
Perryville, MD
06-2017

CCMA Certificate - Certified Clinical Medical Assistant

Cecil County School of Technology
Elkton, MD
01-2017

Skills

  • Attention to detail
  • Technical skills
  • Great Communication skills
  • Dependable
  • Compassionate
  • Professionalism and ethics

Certification

CCMA - Certified Clinical Medical Assistant

Internships

Fall 2016

Union Hospital & Triage Health Alliance

Elkton, MD 21921

  • Vital signs
  • Transporting patients
  • Assist physicians
  • Lab procedures

Timeline

Utility Worker

Terumo Medical Corporation
09.2021 - Current

Barista

Dunkin Donuts
02.2020 - 06.2020

Sales Associate

Olympia Sports Inc.
08.2018 - 01.2020

Server/Food Runner

The Rivershack/The Wellwood
07.2016 - 09.2021

Associate Degree in Nursing - Nursing

Cecil College

High School Diploma -

Perryville High School

CCMA Certificate - Certified Clinical Medical Assistant

Cecil County School of Technology

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Kaitlynn Keenan