Kaitlynn Walters
Cambridge
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
13
years of professional experience
2011
2011
years of post-secondary education
Work History
Housekeeper
Self employed
Cambridge
10.2024 - Current
- Maintained cleanliness and organization of living spaces, ensuring a welcoming environment for occupants and guests.
- Managed laundry services, efficiently washing and folding linens to uphold high standards of hygiene and presentation.
- Conducted thorough cleaning of bathrooms and kitchens, utilizing appropriate supplies to ensure sanitation and safety.
Bar Manager
Lil Bitta Bull BBQ
Cambridge
09.2022 - 12.2024
- Trained and supervised staff in bartending techniques, enhancing service quality and improving customer satisfaction.
- Developed and implemented inventory management systems, ensuring optimal stock levels and reducing waste.
- Created seasonal cocktail menus, driving sales and increasing repeat customer visits through innovative offerings.
- Monitored daily operations and maintained compliance with health and safety regulations, ensuring a safe environment.
- Engaged with customers to gather feedback, utilizing insights to refine service practices and enhance guest experiences.
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Maintained detailed inventory of bar supplies and stocked work areas.
- Developed drink recipes and menus to meet customer preferences while optimizing profitability.
- Reorganized bar stations to streamline service flow.
Full time caregiver
Self employed
Cambridge
10.2014 - 09.2022
- Provided compassionate personal care, including assistance with daily living activities, enhancing client comfort and independence.
- Developed and implemented individualized care plans to meet the specific needs of clients, ensuring optimal health outcomes.
- Monitored clients' health conditions by documenting vital signs and behavioral changes, facilitating timely interventions and care adjustments.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Laundered clothing and bedding to prevent infection.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Server
Tidewater Inn
Cambridge
06.2013 - 10.2014
- Provided exceptional customer service by accurately taking orders and delivering food promptly, enhancing guest experiences.
- Collaborated with kitchen staff to ensure timely food preparation and delivery, improving overall service efficiency.
- Maintained cleanliness and organization of dining areas, contributing to a welcoming and enjoyable atmosphere for guests.
- Managed cash register operations and processed payments accurately, ensuring efficient transaction handling and customer satisfaction.
Education
Cambridge South Dorchester High School
Cambridge, MarylandSkills
- Cleaning procedures
- Inventory management
- Customer engagement
- Health monitoring
- Meal preparation
- Sanitation compliance
- Cash handling
- Service efficiency
- Time management
- Problem resolution
- Team supervision
- Quality assurance
- Safety regulations
- Bar operations
- Personal care assistance
- Inventory control
- Complex Problem-solving
- Detail-oriented
- Customer-oriented
- Customer service-focused
- Teamwork
- Exceptional communicator
- Guest relations
- Safety protocols
- Customer feedback management
- Customer service
Timeline
Housekeeper
Self employed
10.2024 - Current
Bar Manager
Lil Bitta Bull BBQ
09.2022 - 12.2024
Full time caregiver
Self employed
10.2014 - 09.2022
Server
Tidewater Inn
06.2013 - 10.2014
Cambridge South Dorchester High School